Challenge:

Arrow Energy required a single customised system to record and report on stakeholder communications, including historical information and documents stored in other databases to manage their stakeholders efficiently.

Solutions:

Arrow Energy chose X-Info Connect as their stakeholder management solution. The centralised system has been customised for all users to record, track and analyse stakeholder information.

Result:

X-Info Connect has provided the tool for Arrow Energy to manage their project and stakeholders.

Arrow Energy

X-Info Connect delivers the requirements Arrow Energy sought

Arrow Energy is a leading Australian integrated energy company focused on the development of coal seam gas throughout eastern Australia and Asia. As Australia’s largest coal seam gas acreage holder, the company is now looking to meet further demand for gas through the development of their proposed Surat Gas Project. The project will be Arrows largest gas exploration, development and production project in the Surat Basin. The Surat Gladstone Pipeline will connect Arrow Energy’s vast coal seam gas resources in the Surat Basin with a proposed liquefied natural gas (LNG) facility at Fisherman’s Landing in Gladstone.

Projects of this size require purpose built stakeholder engagement software to improve their stakeholder relations management. Arrow Energy required a single customised system to record and report on stakeholder communications, including historical information and documents already stored in other databases. The ability to view, capture and query data from any location, and in different formats like reports or maps, was necessary.

Arrow Energy chose X-Info Connect as their stakeholder management solution.
Mipela GeoSolutions project staff worked with Arrow Energy to gather user requirements, design and build the database, import existing records and deliver customised training. Having a thorough background in the pipeline industry allowed the system to be implemented in an efficient manner and within budget.

The centralised system has been customised for all users, internal and external, to record, track and analyse stakeholder information. The solution provides storage and access to documents and historical data, the ability to view information on a map, seamless importing and exporting of data and tracking and management of key milestones for the project.