We all know how important Dial Before You Dig (DBYD) is for keeping your assets safe from incidents and damage. X-Info DBYD suite is a great tool to manage and automate your DBYD responses and, as with any system, it’s only as good the data it uses. Here’s a few tips on how to keep your X-Info DBYD suite up to date – especially if you’re adding new assets.
Q1: How do I keep my DBYD data current?
A1: There are a number of ways to make sure the DBYD is using your most update information. You can simply send your data to our Support team for updating whenever you require – whether the frequency is monthly, quarterly or other. We will then copy the data up to our hosted servers, test the data is working as expected and confirm the update.
Q2: Can we use WMS & WFS?
A2: WMS (Web Map Service) and WFS (Web Feature Service) are Mipela’s preferred methods to transfer GIS specific data across the internet. The benefit of these services is that the data is not copied to our hosted servers but accessed on demand from the clients’ GIS system. This way all changes to the asset data are live and available to X-Info DBYD suite in real time as soon as they are made.
Q3: Sometimes my data updates are too big to email. Is there an FTP service we can use?
A3: FTP (File transfer protocol) is a method transfer data over the Internet. It is very useful for large datasets and can also be set up to transfer data automatically on a set schedule, thus automating the process. Contact our Support team if you need to know more.
Q4: What is my AOI and how do I keep it up to date?
A4: The AOI (Area of Interest) is the area that is registered with 1100.com.au that triggers when you will receive an enquiry. If you’re adding new assets, always be mindful that they are still covered within your registered AOI. If your new assets extend outside your current AOI, a new AOI will need to be created and supplied to 1100.com.au. This is something our friendly Support team can assist you with.
If you would like further information or assistance, please contact Mipela Support team on 1300 857 870.