Tips and Tricks

Keeping your DBYD data Current

We all know how important Dial Before You Dig (DBYD) is for keeping your assets safe from incidents and damage.

X-Info DBYD suite is a great tool to manage and automate your DBYD responses however, as with any system, it’s only as good the data it uses.

Here’s a few tips on how to keep your X-Info DBYD suite data up to date – especially when you’re adding new assets to your portfolio.

Q1: How do I keep my DBYD data current?

A1: There are several ways to make sure that DBYD is using your most up to date information. This can be as simple as sending your spatial data that identifies your assets to the Mipela Support team for updating, as required. This can be on a monthly/quarterly basis or whenever you’ve made an update to your data. Mipela Support will then copy the data up to our hosted servers, test the data is working as expected and confirm the update.

Sometimes your data might be too big to email this is where FTP or Web Services can come in handy.

Q2: Tell me more about FTP

A2: FTP (File Transfer Protocol) is a method to transfer data over the internet. It is very useful for large datasets and can also be set up to transfer data automatically on a set schedule, thus automating the process.

Q3: And what’s these services on the Web?

A3: A Web Service is another method to transfer data across the internet. X-Info DBYD suite can connect to WFS (Web Feature Service), WMS (Web Map Service) or Esri REST services. The benefit of these services is that the data is not copied to our hosted servers but accessed on demand from the client’s GIS system, meaning the asset data is live and available to the X-Info DBYD suite in real time.

Q4: What is my AOI and how do I keep it up to date?

A4: The AOI (Area of Interest) is the area that is logged with that triggers when you will receive an enquiry. If you’re adding new assets, always be mindful that they are still covered within your AOI. If your new assets extend outside your current AOI, a new one will need to be created and updated with This is something your friendly team at Mipela Support can assist you with.

Q5: Do I need to update by background maps as well?

A5: Cadastre can change over time, so it is also worth updating your background maps every few years.

Mipela recommends clients change their background layers to a State Government web service, rather than a static file. This will ensure it’s always up to date. It takes about 30 minutes for us to set this up. Simply contact the Support team to arrange this configuration.

Clients might also want to consider updating their response templates relating to the accuracy of this layer because it is not a fully accurate dataset – especially in remote areas where it is not reviewed by State Government departments as frequently.

If you would like further information or assistance, please contact the Mipela Support Team via email or call 1300 857 870.

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