Support Tips and Tricks

With the Festive Season upon us and having welcomed many new clients to the Mipela Family, we thought it’s timely to refresh your knowledge on Mipela Support.

What we do
Ensure the ongoing success of your solution through:

  • Offering technical advice through phone calls, emails, screenshares and face to face sessions
  • Supporting your Product needs and requests and ongoing data processing and updates
  • Aiding with installation and configuration, problem solving and support including server maintenance
  • Providing training sessions for your users
  • Administering and upgrading your server (if applicable) and software
  • Provide you with regular progress reports.

We are here to

  • Resolve issues quickly and efficiently
  • Free your resources up from daily system administration, allowing you to concentrate on using the system rather than supporting it
  • Provide the expertise of our skilled team
  • Be completely flexible to meet your requirements.

How to reach us
Email: support@mipela.com.au
Phone: 07 3252 5589 or 1300 857 870

Trading over Christmas
We are operating at a reduced capacity between Thursday 23 December 2021 and Monday 10 January 2022, and will be closed on the statutory public holidays.

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