Challenge:

The solution implemented had to be fluid enough to handle changes from Veolia’s client, QGC. Mipela were agile in their approach to the deployment and could quickly scope and configure variations collaboratively as they were required.

Solutions:

Mipela implemented X-Info Connect service management software to manage, manipulate and report on the data, X-Info Aware to capture the data in the field on users mobile tablets and X-Info WebConnect to provide a browser based interface into select data for QGC and the maintenance companies.

Simplistically, a panel of maintenance companies are sent a request to quote for vegetation management services via an automated email. They log into X-Info WebConnect to respond to the request. Veolia receive, review, then with approval of the client QGC, award the work to the successful maintenance company. That company’s selected maintenance crew then receive an assigned task via their mobile devices, using X-Info Aware, for action. Once they submit the completed task, the data is made available in real time to the Veolia team in the office for review and approval for issue of weekly progress reporting.

Result:

In early 2016 Veolia’s first work crew undertook their assigned maintenance task near Miles in the Surat Basin. Before and after photos were captured as part of the task process. Information on herbicides used were also collected a part of the maintenance process and reported accordingly. This information was then available for consumption by the Veolia team in real time for review, analysis and subsequent reporting to their client QGC.