Tag Archives: X-Info Connect

Product update

What’s coming in X-Info Connect and X-Info WebConnect v6.0?

X-Info Connect and WebConnect v6.0 development is nearing completion which includes the much anticipated Map Activity component.

The map component provides a simplified approach to viewing and updating data, by displaying the data relevant to Users in a map.

A map enables you to communicate tasks and outcomes clearly in an engaging way

What is a Map in X-Info Connect?

A Map is made up of Layers which are shown in a Map Display. These layers include:

  • Internal Data – stored as geometry fields in X-Info Connect
  • External Data – spatial data from external data connections
  • Geocoder – Open Street Maps or other licenced datasets enabling street address searching.

What can a Map provide?

Searches including:

  • Street Address search – search for any street address
  • Layer searches – search for data on any of the layers in a map.

Functions including:

  • Displaying spatial data and different layers in a map
  • Querying data to find more information about features in a map, including measuring distance and area
  • Searching data and displaying features in a map
  • Updating data – this includes adding and editing spatial data and data associated to the features in a map.

Where is a Map used?

In X-Info WebConnect 6.0, a Map is used for Activities. These work the same as Activities in the current release version but data is displayed in a Map.

Latest Release Notes – what’s new?

The latest version 5.1.3 of X-Info Connect and X-Info WebConnect is now available and includes the following features:

Enhanced Active Directory

Active Directory authentication has been enhanced to support Azure Active Directory over OAuth2 for Users to login to X-Info Connect and X-Info WebConnect. The login process has been streamlined to allow for Azure Active Directory authentication.

Exchange Web Services Protocol

The email protocol Exchange Web Services (EWS) is now supported in X-Info Connect. This email protocol allows Microsoft Office 365 Exchange servers to be configured for access in X-Info Connect.

Blind Copy Email Notification

A blind carbon copy (BCC) field is now available for tasks with email notifications. This means you can now send blind copy emails for any scheduled or triggered email notifications.

Summary Information Connection

Configuration can be set to create a Summary Information Connection for any existing server connection to log and view summary information for errors, user changes and automated processes, such as importing and exporting data, occurring within a connection.

This data can provide information about what is happening in the database. Activities can then be configured to provide reports and an overview of the summary information, including monitoring of usage.

Nearmap Background Layer available

Nearmap is available to be configured as a background layer for display in geometry fields. This option requires an API key to enable use within the application.

Please note – sign up and agreement to obtain an API Key from Nearmap is the responsibility of the licensee and it is recommended the Terms of Use are read and understood before agreement is made.

Stakeholder management – the answer is blowing in the wind

australian workflow process softwareVestas Australian Wind Technology – the local arm of Danish wind energy giant Vestas – recently engaged Mipela to provide a stakeholder management platform for a new wind farm project that they are developing near Walcha in NSW.  The project, known as the Winterbourne Wind Farm, has a potential capacity of 700MW which would make it the largest wind farm in Australia if it were built today.

Vestas also wanted a stakeholder management platform that could be scaled to future development projects.  Mipela implemented X-Info Suite to provide a web based solution that can manage stakeholders, property information, agreements and associated payments as well as associated communications. Users are also able to capture data in the field using the mobile data capture app, X-Info Aware.

While the conversations with landholders in the region had been underway for the past fifteen years, the engagement had been quite informal. Owner names were tracked on a simple spreadsheet and Google Earth was used for the property and asset locations. Now all information, including the historical information already captured, is available from one source in X-Info Suite and can be used for several different purposes including bulk communications, geospatially capturing data and payments.

Project Director of the Winterbourne Wind Farm, Doug Landfear said, “The team at Mipela have provided us with a best practice stakeholder management system that has the flexibility to provide us with a comprehensive solution into the future as this project matures. Their expertise and experience in delivering the solution made the process simple – we were able to start working with the software in a matter of weeks. The Mipela Solution Specialist was insanely efficient and made the project a breeze.”

One other interesting dimension is that Vestas purchased the project from Walcha Energy who is developing other renewable energy projects in the Walcha area.  Walcha Energy is also using X-Info Suite to manage its stakeholder management across these other assets.

What’s new – product update

  • Introduction of new functionality to capture the device and capture form ID

  • Print button is now available for all activities
  • Links can be built and added to email actions for direct access to objects via an email

  • Custom fields now available in email template

  • Introduction of a double click function to open images
  • Multiple websites – the ability to set up multiple X-Info WebConnect sites that open a single connection (no dropdown list of connections)
  • Print button is now available for all activities
  • Simplified configuration for https reverse proxy and websocket setup via a new X-Info WebConnect tab in X-Info Connect server settings.

Latest Release Notes

Nearmap is now supported and can be used as background imagery within all mapping and geometry views among the X-Info suite of products.

Nearmap provides high resolution aerial imagery across Australia, allowing you to view your geometry data with clear, detailed and accurate background imagery.

Nearmap can be added as a background layer to the configuration settings for X-Info Connect, X-Info WebConnect, X-Info Maps and X-Info Aware.

PLEASE NOTE – as with Google Maps and Bing Maps, a Nearmap subscription is required. Clients must agree to Nearmap terms and conditions of use and a Nearmap licence key is required for use.

Handy Hints and Tips

Q1: How do I make a new activity?
A1: Make sure the activities panel is viewable by selecting the View button from the toolbar on the top of the X-Info Connect window. Selecting the Activities option will show the appropriate window. Right-click the Connection, highlight Add and select from the options available.

Q2: What are the options I can create for Activities?
A2: There are five options for Activities:

1. Folder will create a folder to store any Activities.

2. Open will perform a search on specified user input and display search results. User input, results filtering can be defined in the Open activity settings.

3. Search will perform a similar function to Open, but has the capability to show multiple results using multiple input options.

4. Capture can be used to create new objects (as a global activity) or update data for an object (as a contextual activity).

5. Overview allow a range of data display options, from tables and group boxes to charts and graphs and they can be defined for particular Users and User Groups.

If you would like further information or assistance on XIC version 5.0 please contact the MG Support Team at support@mipela.com.au.

Simplify Your User Workflows

The Activities module in X-Info Connect has enabled many Users to carry out their daily tasks, such as searching or data capture, in a more simplified and streamlined way.

Activities allow a new style of interface to be used within Connect which focuses on what Users need to see and do with the data. Customised searches and data capture forms and buttons are configurable, which means different User groups can see different activities and tools, depending on their role.

For example, a site officer may only want to search for their assigned properties.

Activities allow this workflow to be a simple step by step process without the need to search through the Connect Explorer. Activities can be configured by a Connection Administrator and can be filtered by Users or User Groups and organized into folders. This allow control over who can see what within the Activities Interface, further customising a Connection specific to Users’ needs.

The Activities Module is available in X-Info Connect v5.0.

Handy Tips and Tricks for X-Info Connect 5.0

Q1: What are some of the new features available in XIC v5.0?
A1: XIC version 5.0 introduces an additional customisable module which includes Activities; global or contextual, as well as some more additional features and a new look with updated icons.

Q2: What are Activities?
A2: Activities are common things a user might do in Connect. These could include; finding a land parcel, adding a communication, completing assigned tasks or updating contact information. They can be customised for specific Users and Groups, so only the relevant information is seen. Activities give users an easy way to complete the tasks/common processes in Connect without having to navigate through the customary Connect Explorer.

Q3: What are the differences between Global and Contextual Activities?
A3: Global Activities are things that can be done for the whole connection, including searching for contacts or communications, or adding a land parcel. Contextual Activities are things that can be done for specific objects (projects, linked entities, communications, contacts etc.), including completing an assigned task or updating contact information.


If you would like further information or assistance on X-Info Connect version 5.0 please contact the Mipela Support Team at support@mipela.com.au.

Property Information Service made easy

Since its inception, Queensland Urban Utilities had primarily sourced its property information from Brisbane City Council’s Coreland application. On 30 June 2016, this arrangement ceased and an alternative data source was required. Queensland Urban Utilities’ area of interest covers five Councils – Brisbane, Somerset, Ipswich, Lockyer Valley and the Scenic Rim Regional Councils – and the solution needed to align the process of acquiring property data across all regions.

Queensland Urban Utilities selected Mipela to provide a suitable Property Information Service solution that would support business functions including; billing, managing customer enquiries (via the Contact Centre, mail, email and social media), maintenance operations for meter reading, and spatial analysis for asset capital works and operational planning. The objectives of the project were to reduce costs associated with acquiring property data, improve accuracy of the data, and align acquisition of the data to enable a more efficient use of data within the business.

The Property Information Service was designed using Mipela’s X-Info Connect, with X-Info WebConnect providing a browser based lookup interface for staff to reference both historical and the ongoing new data.

Property, ownership, valuation and geographic information from Department of Natural Resources and Mines is combined into a database within X-Info Connect and automatically updated daily, with the service checking each data source for any changes. This data is then automatically delivered from X-Info Connect for consumption by the business for various purposes.

The Property Information Service has been established with future requirements in mind, as additional Queensland Urban Utilities applications come to require access to property information. This cloud based solution is fully managed by Mipela, with no administrative requirements by Queensland Urban Utilities staff.

Now, large volumes of data and updates are received and automatically processed for delivery by X-Info Connect into the Property Information Service. The integrity of the data has significantly increased and there is an increased level of comfort in the data being received. Queensland Urban Utilities has provided the business with a cost saving, reliable source of property information that can be used by various areas of the business in a consumable format.

Tips and Tricks: Communications Tab in X-Info Connect

Q1: Can I filter the records shown in the Communications tab?

A1: A filter bar can be displayed for the Communications tab to filter the lists of records shown. The filter bar will be displayed above the list window and allows users to build a filter expression
to display only records matching the criteria.

To allow communication filtering, open the User Preferences and go to the Lists Tab. Tick the ‘Allow communication filtering’ checkbox and OK to apply the changes.

Q2: When filtering, how can multiple values be easily selected?

A2: When a field is first added to a filter it will show a drop down list of the available, unique values. As a filter value is selected the drop down list will disappear. If you would like to build a filter that uses multiple values click and hold the “Ctrl” button. The “Ctrl” button will allow you to easily select multiple values from the picklist.

Q3: The headings aren’t displaying the information I need. Can I customise my view?

A3: The configuration of any data displayed in tabular format can be changed by re-ordering or adding and removing columns.

To configure, right click in the tabular display and select Configure and then select Tabular Settings. The settings displayed include grouping and sorting fields, and the column settings. In the columns settings the columns displayed can be configured by selecting or removing them from the display and reordering them.

To select the heading columns to be displayed, select the checkbox next to the column name. To change the order, select the column and click on the Move buttons at the top of the list.

If you would like further information on the Communications Tab, please contact the Mipela Support Team at support@mipela.com.au.

comms