Q1: How do I make a new activity?
A1: Make sure the activities panel is viewable by selecting the View button from the toolbar on the top of the X-Info Connect window. Selecting the Activities option will show the appropriate window. Right-click the Connection, highlight Add and select from the options available.
Q2: What are the options I can create for Activities?
A2: There are five options for Activities:
1. Folder will create a folder to store any Activities.
2. Open will perform a search on specified user input and display search results. User input, results filtering can be defined in the Open activity settings.
3. Search will perform a similar function to Open, but has the capability to show multiple results using multiple input options.
4. Capture can be used to create new objects (as a global activity) or update data for an object (as a contextual activity).
5. Overview allow a range of data display options, from tables and group boxes to charts and graphs and they can be defined for particular Users and User Groups.
If you would like further information or assistance on XIC version 5.0 please contact the MG Support Team at firstname.lastname@example.org.
The Activities module in X-Info Connect has enabled many Users to carry out their daily tasks, such as searching or data capture, in a more simplified and streamlined way.
Activities allow a new style of interface to be used within Connect which focuses on what Users need to see and do with the data. Customised searches and data capture forms and buttons are configurable, which means different User groups can see different activities and tools, depending on their role.
For example, a site officer may only want to search for their assigned properties.
Activities allow this workflow to be a simple step by step process without the need to search through the Connect Explorer. Activities can be configured by a Connection Administrator and can be filtered by Users or User Groups and organized into folders. This allow control over who can see what within the Activities Interface, further customising a Connection specific to Users’ needs.
The Activities Module is available in X-Info Connect v5.0.
Q1: What are some of the new features available in XIC v5.0?
A1: XIC version 5.0 introduces an additional customisable module which includes Activities; global or contextual, as well as some more additional features and a new look with updated icons.
Q2: What are Activities?
A2: Activities are common things a user might do in Connect. These could include; finding a land parcel, adding a communication, completing assigned tasks or updating contact information. They can be customised for specific Users and Groups, so only the relevant information is seen. Activities give users an easy way to complete the tasks/common processes in Connect without having to navigate through the customary Connect Explorer.
Q3: What are the differences between Global and Contextual Activities?
A3: Global Activities are things that can be done for the whole connection, including searching for contacts or communications, or adding a land parcel. Contextual Activities are things that can be done for specific objects (projects, linked entities, communications, contacts etc.), including completing an assigned task or updating contact information.
If you would like further information or assistance on X-Info Connect version 5.0 please contact the Mipela Support Team at email@example.com.
Since its inception, Queensland Urban Utilities had primarily sourced its property information from Brisbane City Council’s Coreland application. On 30 June 2016, this arrangement ceased and an alternative data source was required. Queensland Urban Utilities’ area of interest covers five Councils – Brisbane, Somerset, Ipswich, Lockyer Valley and the Scenic Rim Regional Councils – and the solution needed to align the process of acquiring property data across all regions.
Queensland Urban Utilities selected Mipela to provide a suitable Property Information Service solution that would support business functions including; billing, managing customer enquiries (via the Contact Centre, mail, email and social media), maintenance operations for meter reading, and spatial analysis for asset capital works and operational planning. The objectives of the project were to reduce costs associated with acquiring property data, improve accuracy of the data, and align acquisition of the data to enable a more efficient use of data within the business.
The Property Information Service was designed using Mipela’s X-Info Connect, with X-Info WebConnect providing a browser based lookup interface for staff to reference both historical and the ongoing new data.
Property, ownership, valuation and geographic information from Department of Natural Resources and Mines is combined into a database within X-Info Connect and automatically updated daily, with the service checking each data source for any changes. This data is then automatically delivered from X-Info Connect for consumption by the business for various purposes.
The Property Information Service has been established with future requirements in mind, as additional Queensland Urban Utilities applications come to require access to property information. This cloud based solution is fully managed by Mipela, with no administrative requirements by Queensland Urban Utilities staff.
Now, large volumes of data and updates are received and automatically processed for delivery by X-Info Connect into the Property Information Service. The integrity of the data has significantly increased and there is an increased level of comfort in the data being received. Queensland Urban Utilities has provided the business with a cost saving, reliable source of property information that can be used by various areas of the business in a consumable format.
Q1: Can I filter the records shown in the Communications tab?
A1: A filter bar can be displayed for the Communications tab to filter the lists of records shown. The filter bar will be displayed above the list window and allows users to build a filter expression
to display only records matching the criteria.
To allow communication filtering, open the User Preferences and go to the Lists Tab. Tick the ‘Allow communication filtering’ checkbox and OK to apply the changes.
Q2: When filtering, how can multiple values be easily selected?
A2: When a field is first added to a filter it will show a drop down list of the available, unique values. As a filter value is selected the drop down list will disappear. If you would like to build a filter that uses multiple values click and hold the “Ctrl” button. The “Ctrl” button will allow you to easily select multiple values from the picklist.
Q3: The headings aren’t displaying the information I need. Can I customise my view?
A3: The configuration of any data displayed in tabular format can be changed by re-ordering or adding and removing columns.
To configure, right click in the tabular display and select Configure and then select Tabular Settings. The settings displayed include grouping and sorting fields, and the column settings. In the columns settings the columns displayed can be configured by selecting or removing them from the display and reordering them.
To select the heading columns to be displayed, select the checkbox next to the column name. To change the order, select the column and click on the Move buttons at the top of the list.
If you would like further information on the Communications Tab, please contact the Mipela Support Team at firstname.lastname@example.org.
Managing assets efficiently is one thing but managing alignment sheet change sets is quite another. Developing hundreds of alignment sheets every year, the innovative Mipela GeoSolutions projects team put their thinking caps on and, on paper, mapped out an alignment route management process. Then, using X-Info Connect converted the mapped out process into an electronic alignment route manager.
Branded X-Info Alignment Route Manager the system is designed to provide users with:
The major concept in the system is the use of a line list for the management of data along a linear asset. This will be a familiar concept to users of A-Sheets and linear infrastructure.
Data can be managed along the asset via kilometre points or easting and northing – the reciprocal is calculated so that both are present in the database.
Data is also prepared according to three levels of use using the standard engineering drawing classifications:
X-Info Connect is the engine that drives the X-Info Alignment Route Manager approval process and captures standard communication types for each activity type: phone calls, emails, meetings, as well as scheduled follow up actions. For instance you can:
Overall the process is simple, the system is easy to use, and set up requirements are minimal. Call today and move away from managing paper based alignment sheets the traditional manual way.
First it was X-Info Maps integration with Maintenance Connection, now Mipela GeoSolutions has found the perfect addition by enabling X-Info Connect to also communicate with Maintenance Connection.
This new pairing enables users to visualise assets through embedded GIS functionality, allowing users to:
When a new DBYD Works Management request is created, a WorkOrder can be automatically generated for that request within Maintenance Connection. The resulting WorkOrder number can then be populated back to X-Info Connect and linked to Maintenance Connection to enable other automated or adhoc actions such as emailing, populating GIS files or adding communications. The request and WorkOrder can also be visualised on a map (in either X-Info Connect or Maintenance Connection) and interrogated through tools in the X-Info Maps interface.
Through this integration, workflow is improved between the two systems resulting in users having a seamless experience to achieve the business objectives of managing their assets and stakeholders.
Overall, this new workflow automation software functionality improves the automatic generation of WorkOrders rising from DBYD enquiries, or any other Works request initiating business data, and further integrates the automation between X-Info Connect, X-Info Maps and Maintenance Connection.