Tag Archives: X-Info Connect

Product Update – X-Info Connect v6.2 release

Mipela GeoSolutions have just released the latest product versions for X-Info Connect and X-Info WebConnect. Version 6.2 of X-Info Connect and X-Info WebConnect contains a large amount of great new features, which include:

Open Records After Capturing

Capture activities can now be configured to display the record or data captured when complete. This is a valuable feature that can enable continuous workflow for users. The object relating to the data will be displayed once the User selects done for the activity.

Website/URL access within an Activity Layout

A website control can be added to an activity layout to display a defined URL within the layout. When the activity is displayed in the layout, Users can actively use the website, providing access to other external information.

Editable Rich Text Fields supported in X-Info WebConnect

Rich text fields used in an Activity are now editable within X-Info WebConnect. This allows the data captured access to styling and formatting tools along with adding images and tables.

Multiple Sort Columns in Searches

Search results can be displayed by multiple sort ordering. Configuration of search results allows one or more fields to be selected to define sort order of results.

Export Tables and Lists to CSV

Search result lists and data displayed in a table can be exported to a csv file for external use. This is available as a button (for search results lists) or within the right click context menu. All columns and records displayed within the table, including additional pages, will be saved to a csv file.

Drag and Drop Emails to Add as Communications

Emails from Microsoft Outlook can be added as communications to capture activities using drag and drop functionality. When configured, Users can step through a workflow that allows an email to be dragged into a communication capture. This will add all relevant communication details such as Subject, Description and Attachments automatically.

Create and Send Bulk Emails

This feature enables workflow from start to finish to search and select one or many contacts, review and edit an email subject and body that has been predefined from a template, using a rich text editor, preview the email and communication that is created as a record, edit individual emails within the bulk selection and send the emails. A configurable communication is created that records the email action sent to the recipient/s for each contact.

Our Client Success team will be in touch soon with more information and to offer demos of these new functions.

What’s new? Product update

Mipela GeoSolutions are releasing the latest product versions, available from 30 June 2021.

 

 

Version 6.1 of X-Info Connect and X-Info WebConnect contains some great new features, which include:

Capture Forms Accessibility for Non-Registered Users

Simple web forms to capture data is available for non registered users. This means external users can access forms to record and submit information without the need to login. The forms can be accessed by defining public settings for capture activities or sending an accessible link in an email. This is an ideal tool to capture stakeholder feedback.

Seamless Imagery Support

Any maps displayed in activities can now use seamless spatial data layers to display raster imagery as one layer. This results in efficient storage and uniform delivery of imagery.

 

 

Significant software changes for version 6.1 of X-Info Maps and X-Info DBYD suite have been made to accommodate the new Next Generation DBYD Referral Service.

Compatibility with Next Generation DBYD Referral Service

From 1 July 2021 the Association of Australian Dial Before You Dig Services (AADBYDS) is changing technology provider for the Next Generation DBYD Referral Service. The Next Generation DBYD Referral Service will be delivered by Esri Australia’s SmarterWX Sentinel application via the 1100.com.au website. Several changes to the X-Info Maps and DBYD software have been made to support this new service.

Seamless Upgrade

Upgrading from previous versions of X-Info Maps to accommodate the Next Generation DBYD Referral Service will be seamless by utilising an upgrade executable to handle field changes within X-Info DBYD suite configuration. For X-Info DBYD suite clients using X-Info Connect for their DBYD workflow beyond the automated responses, a X-Info Connect database upgrade utility is available to accommodate these changes.

Some other key features included in this version include:

  • Webhook support – Support for the SmarterWX Sentinel webhook to enable data to be delivered in real time
  • Next Generation DBYD Referral Service API – Utilising the new platform API by sending the response via the API
  • Enhanced multi threading – Multi threading improvements will be developed for email and web hook reading and processing
  • EWS Authentication – An additional email authentication method for DBYD email
  • Extended Browser Compatibility – Chrome and Edge web browsers are now supported for the administration console to configure both X-Info Maps and X-Info DBYD suite projects.

Stakeholder management – the answer is blowing in the wind

australian workflow process softwareVestas Australian Wind Technology – the local arm of Danish wind energy giant Vestas – recently engaged Mipela to provide a stakeholder management platform for a new wind farm project that they are developing near Walcha in NSW.  The project, known as the Winterbourne Wind Farm, has a potential capacity of 700MW which would make it the largest wind farm in Australia if it were built today.

Vestas also wanted a stakeholder management platform that could be scaled to future development projects.  Mipela implemented X-Info Suite to provide a web based solution that can manage stakeholders, property information, agreements and associated payments as well as associated communications. Users are also able to capture data in the field using the mobile data capture app, X-Info Aware.

While the conversations with landholders in the region had been underway for the past fifteen years, the engagement had been quite informal. Owner names were tracked on a simple spreadsheet and Google Earth was used for the property and asset locations. Now all information, including the historical information already captured, is available from one source in X-Info Suite and can be used for several different purposes including bulk communications, geospatially capturing data and payments.

Project Director of the Winterbourne Wind Farm, Doug Landfear said, “The team at Mipela have provided us with a best practice stakeholder management system that has the flexibility to provide us with a comprehensive solution into the future as this project matures. Their expertise and experience in delivering the solution made the process simple – we were able to start working with the software in a matter of weeks. The Mipela Solution Specialist was insanely efficient and made the project a breeze.”

One other interesting dimension is that Vestas purchased the project from Walcha Energy who is developing other renewable energy projects in the Walcha area.  Walcha Energy is also using X-Info Suite to manage its stakeholder management across these other assets.

Simplify Your User Workflows

The Activities module in X-Info Connect has enabled many Users to carry out their daily tasks, such as searching or data capture, in a more simplified and streamlined way.

Activities allow a new style of interface to be used within Connect which focuses on what Users need to see and do with the data. Customised searches and data capture forms and buttons are configurable, which means different User groups can see different activities and tools, depending on their role.

For example, a site officer may only want to search for their assigned properties.

Activities allow this workflow to be a simple step by step process without the need to search through the Connect Explorer. Activities can be configured by a Connection Administrator and can be filtered by Users or User Groups and organized into folders. This allow control over who can see what within the Activities Interface, further customising a Connection specific to Users’ needs.

The Activities Module is available in X-Info Connect v5.0.

Property Information Service made easy

Since its inception, Queensland Urban Utilities had primarily sourced its property information from Brisbane City Council’s Coreland application. On 30 June 2016, this arrangement ceased and an alternative data source was required. Queensland Urban Utilities’ area of interest covers five Councils – Brisbane, Somerset, Ipswich, Lockyer Valley and the Scenic Rim Regional Councils – and the solution needed to align the process of acquiring property data across all regions.

Queensland Urban Utilities selected Mipela to provide a suitable Property Information Service solution that would support business functions including; billing, managing customer enquiries (via the Contact Centre, mail, email and social media), maintenance operations for meter reading, and spatial analysis for asset capital works and operational planning. The objectives of the project were to reduce costs associated with acquiring property data, improve accuracy of the data, and align acquisition of the data to enable a more efficient use of data within the business.

The Property Information Service was designed using Mipela’s X-Info Connect, with X-Info WebConnect providing a browser based lookup interface for staff to reference both historical and the ongoing new data.

Property, ownership, valuation and geographic information from Department of Natural Resources and Mines is combined into a database within X-Info Connect and automatically updated daily, with the service checking each data source for any changes. This data is then automatically delivered from X-Info Connect for consumption by the business for various purposes.

The Property Information Service has been established with future requirements in mind, as additional Queensland Urban Utilities applications come to require access to property information. This cloud based solution is fully managed by Mipela, with no administrative requirements by Queensland Urban Utilities staff.

Now, large volumes of data and updates are received and automatically processed for delivery by X-Info Connect into the Property Information Service. The integrity of the data has significantly increased and there is an increased level of comfort in the data being received. Queensland Urban Utilities has provided the business with a cost saving, reliable source of property information that can be used by various areas of the business in a consumable format.

Perfect match: X-Info Connect and Maintenance Connection

First it was X-Info Maps integration with Maintenance Connection, now Mipela GeoSolutions has found the perfect addition by enabling X-Info Connect to also communicate with Maintenance Connection.

This new pairing enables users to visualise assets through embedded GIS functionality, allowing users to:

  • Automatically create WorkOrders and Assets through the mapping interface within Maintenance Connection
  • Automatically create a WorkOrder based on a trigger from X-Info Connect.

Example

When a new DBYD Works Management request is created, a WorkOrder can be automatically generated for that request within Maintenance Connection. The resulting WorkOrder number can then be populated back to X-Info Connect and linked to Maintenance Connection to enable other automated or adhoc actions such as emailing, populating GIS files or adding communications. The request and WorkOrder can also be visualised on a map (in either X-Info Connect or Maintenance Connection) and interrogated through tools in the X-Info Maps interface.

Through this integration, workflow is improved between the two systems resulting in users having a seamless experience to achieve the business objectives of managing their assets and stakeholders.

Benefit
  • Automates WorkOrder creation for Affected DBYD responses in Maintenance Connection
  • Automates status of open and closed DBYD WorkOrders back into X-Info Connect
  • Eliminates manual intervention of allocated WorkOrders to appropriate resources
  • Eliminates forwarding Affected DBYD response emails to allocated resource for interpretation
  • DBYD and associated WorkOrder statistics can be tracked and reported on.

Overall, this new workflow automation software functionality improves the automatic generation of WorkOrders rising from DBYD enquiries, or any other Works request initiating business data, and further integrates the automation between X-Info Connect, X-Info Maps and Maintenance Connection.

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