Category Archives: Spring 2019

A word from the Boss

Welcome to our Spring newsletter for 2019!

In this edition we provide a wrap-up of our recent X-Info User Group meeting in Adelaide and some handy information for X-Info DBYD suite clients on getting the most out of your automated response system. We’ll also look at how renewable projects are utilising X-Info Suite for community engagement, stakeholder and land access management as well as automated contract payments.

I would like to acknowledge and welcome our most recent new clients, City of Greater Dandenong, Canadian Solar, Walcha and Vestas.

Karen Thompson, John Quigley, Neil Aikman and I are looking forward to catching up with existing clients, learning lots and meeting some new people at the 2019 Annual Convention and Exhibition of the APGA: “Infrastructure for the future” in Adelaide 13 – 15 October. Pop by and say hi at Stand 22 to see how we assist our Clients “Catch the Next Wave” use our technology to protect their assets, respond to landholders, construction material traceability, understand operational risks, and target field services by delivering high-quality solutions to support their key operations, projects and stakeholder interactions to consistently operate as productively as possible by doing the right things. Make sure to put your name in the draw for a chance to win a “CoolCabanas” – the worlds best beach sun shelter – that won’t blow away setting you up for the best summer by the surf!

Hayden McDonald
Founder and Managing Director

Flavour of the month – renewable energy projects

There is an exponentially increasing number of renewable projects being undertaken across Australia at the moment, in various stages of maturity. According to Clean Energy Council’s website, there are currently 103 projects that are in construction or due to start soon across Australia. These projects will deliver over $27 billion in investment, 17,747 MW of new renewable energy capacity and create 16,656 direct jobs.

Mipela has been very active in this sector, undertaking work from concept phase like desktop analysis right through to the operational phase of community consultation and stakeholder engagement and progressing to land access management.

Recently one of our long standing clients, CNC Project Management, implemented a new stakeholder management and contract management solution for one of their renewable energy clients. CNC Project Management has worked with Mipela providing X-Info Suite solutions to automate these often time consuming business functions to its clients for more than ten years.

In one of the current examples, CNC Project Management are engaged to efficiently manage all stakeholder engagement including the automation of contract milestones, stakeholder communications and land owner liaison. They use X-Info Suite to automate many of the workflow processes associated with this work and capture all related engagement communications.

This project is just one of dozens that Mipela are currently working with to provide stakeholder management, community consultation and land access solutions to using X-Info Suite. For more information, just give our Client Success team a call on 1300 807 770.

Keeping your DBYD data current

We all know how important Dial Before You Dig (DBYD) is for keeping your assets safe from incidents and damage. X-Info DBYD suite is a great tool to manage and automate your DBYD responses and, as with any system, it’s only as good the data it uses. Here’s a few tips on how to keep your X-Info DBYD suite up to date – especially if you’re adding new assets.

Q1: How do I keep my DBYD data current?

A1:  There are a number of ways to make sure the DBYD is using your most update information.  You can simply send your data to our Support team for updating whenever you require – whether the frequency is monthly, quarterly or other.  We will then copy the data up to our hosted servers, test the data is working as expected and confirm the update.

Q2:  Can we use WMS & WFS?

A2:  WMS (Web Map Service) and WFS (Web Feature Service) are Mipela’s preferred methods to transfer GIS specific data across the internet. The benefit of these services is that the data is not copied to our hosted servers but accessed on demand from the clients’ GIS system.  This way all changes to the asset data are live and available to X-Info DBYD suite in real time as soon as they are made.

Q3: Sometimes my data updates are too big to email. Is there an FTP service we can use?

A3:  FTP (File transfer protocol) is a method transfer data over the Internet. It is very useful for large datasets and can also be set up to transfer data automatically on a set schedule, thus automating the process. Contact our Support team if you need to know more.

Q4: What is my AOI and how do I keep it up to date?

A4: The AOI (Area of Interest) is the area that is registered with 1100.com.au that triggers when you will receive an enquiry. If you’re adding new assets, always be mindful that they are still covered within your registered AOI. If your new assets extend outside your current AOI, a new AOI will need to be created and supplied to 1100.com.au. This is something our friendly Support team can assist you with.

If you would like further information or assistance, please contact Mipela Support team on  1300 857 870.

What’s new – product update

  • Introduction of new functionality to capture the device and capture form ID

  • Print button is now available for all activities
  • Links can be built and added to email actions for direct access to objects via an email

  • Custom fields now available in email template

  • Introduction of a double click function to open images
  • Multiple websites – the ability to set up multiple X-Info WebConnect sites that open a single connection (no dropdown list of connections)
  • Print button is now available for all activities
  • Simplified configuration for https reverse proxy and websocket setup via a new X-Info WebConnect tab in X-Info Connect server settings.

Annual Kai Kai Day

Kai Kai Day was held at Roma Street Parklands on Sunday, 15 September. It was a chance for the Mipela team and their families to catch up outside of the office. The weather was perfect for the kids and adults alike to kick the footy in the sunshine and enjoy a feast of hot and cold picnic goodies.

SAXI (South Australia X-Info User Group)

Mipela hosted its X-Info User Group in our office boardroom in Adelaide on 21 September 2019. The event was well attended with several of our clients present and featured an overview by Scott Clune of SEA Gas on his recent efforts creating and editing activities for his team in X-Info Connect. His presentation provided some great examples of his self-taught configuration of X-Info WebConnect, and just how easy it can be. Scott threw down the gauntlet for Dave Manley of ElectraNet for a bit of one-upmanship in using X-Info Suite.

Alana and KT from Mipela provided some recent product developments and a roadmap for the next generation of X-Info Connect, and participants shared stories and asked questions. Afterwards some of the user group members joined us on Peel Street to sample one of Adelaide’s best laneways for some valuable networking.

Staff updates

We’d like to give a warm welcome to a few newcomers.

Neil Aikman has joined us as a Business Development Executive. Neil is no stranger to the industry, with 15 years’ experience in the energy and infrastructure industry. He has three boys and some fun facts to share about them: his eldest two are identical twins while his youngest was born during the Brisbane floods in 2011, which made it rather difficult to get to a hospital!

Patrick Webster has joined us as the newest Support Specialist, after an interesting stint in the Northern Territory. Pat has many hidden talents but says he can juggle or ride a unicycle but cannot yet do both at the same time! One day…

Peter Dowdle and Scott Robinson have also joined us as contractors, to undertake GIS work for a couple of our clients in both Brisbane and Adelaide.