Tag Archives: X-Info WebConnect

Product Update X-Info WebConnect v5.1

X-Info Connect v5.1 is due to be released at the end of October. This also includes the release of X-Info WebConnect v5.1.

WebConnect v5.1 will feature a new user interface (UI) design and the Activities module. This module provides the same functionality and features as the current Connect v5.0 offers, giving Users easy access to the common processes or tasks they use Connect for, without having to navigate through the customary Connect Explorer.

WebConnect v5.1 will enable Activities set up in a connection to be available to Users a the web. This means quick and easy access to search, capture and view data that is relevant to specific Users. All activities can be customised for specific Users or User Groups, meaning data is accessed and used in a more significant way. Processes such as searching for data or updating data will be quicker and more simplified.

Users will still be able to toggle between the current WebConnect and the new version so the things they currently do don’t necessarily need to change.

WebConnect v5.1 will be previewed at the upcoming APGA Conference in October.

Property Information Service made easy

Since its inception, Queensland Urban Utilities had primarily sourced its property information from Brisbane City Council’s Coreland application. On 30 June 2016, this arrangement ceased and an alternative data source was required. Queensland Urban Utilities’ area of interest covers five Councils – Brisbane, Somerset, Ipswich, Lockyer Valley and the Scenic Rim Regional Councils – and the solution needed to align the process of acquiring property data across all regions.

Queensland Urban Utilities selected Mipela to provide a suitable Property Information Service solution that would support business functions including; billing, managing customer enquiries (via the Contact Centre, mail, email and social media), maintenance operations for meter reading, and spatial analysis for asset capital works and operational planning. The objectives of the project were to reduce costs associated with acquiring property data, improve accuracy of the data, and align acquisition of the data to enable a more efficient use of data within the business.

The Property Information Service was designed using Mipela’s X-Info Connect, with X-Info WebConnect providing a browser based lookup interface for staff to reference both historical and the ongoing new data.

Property, ownership, valuation and geographic information from Department of Natural Resources and Mines is combined into a database within X-Info Connect and automatically updated daily, with the service checking each data source for any changes. This data is then automatically delivered from X-Info Connect for consumption by the business for various purposes.

The Property Information Service has been established with future requirements in mind, as additional Queensland Urban Utilities applications come to require access to property information. This cloud based solution is fully managed by Mipela, with no administrative requirements by Queensland Urban Utilities staff.

Now, large volumes of data and updates are received and automatically processed for delivery by X-Info Connect into the Property Information Service. The integrity of the data has significantly increased and there is an increased level of comfort in the data being received. Queensland Urban Utilities has provided the business with a cost saving, reliable source of property information that can be used by various areas of the business in a consumable format.