These are challenging times and things are changing rapidly. As a business we are taking on the challenges of COVID-19 just as we would our purpose of connecting people with information.
Mipela GeoSolutions has given us many things. Persistence, Team and Fun and it has also given us you – an incredible community and without you, there is no US! Whatever your current predicament, we wish you the strength to get through this.
Our priorities continue to be the safety, wellbeing and health of our team, the communities we live in and to ensure the continuity of our operations, support and essential services for our clients.
Our approach will be to follow the Health authorities, official Government advice and recommendations and exercise caution and common sense to take measures to minimise spread, protect everyone’s health and maintain operations as we work our way through it and the situation improves.
For US it’s business as usual, with all of our staff working from home. Our teams, suppliers and valued partners are operational with multiple contingencies in place to deal with the changing circumstances. Overall, we anticipate the nature of engaging support (email, phone and ticketing) and the capacity of support, along with our hosting services to remain unchanged. We’re also using the time to continue our push of the product development of our X-Info Suite, innovative solutions and iron out any kinks in our client experience so we can come back stronger when the challenges that we all currently face subside.
Please reach out to us if you have any questions, queries, concerns or just want a chat. Keeping up our communications in these times will be critically important. We are here for you always and grateful for your ongoing support.
From all the team at Mipela GeoSolutions, stay safe!
JLL Infrastructure Advisory are a leading provider of niche land and property approval services to the energy, transport and communications sectors. They reduce approvals risk for projects and secure the requisite land approvals when access to land is required to develop projects.
Working on behalf of a large state based energy company, JLL sought assistance from Mipela in providing a suitable land access management solution to assist with a large lineal asset project.
Whilst members of the JLL team have been exposed to Mipela’s X-Info Suite through several mutual clients over the years, this was a first project directly between JLL and Mipela. Getting the structure of the project and an agreed plan in place was a key success factor to this project being delivered on time and on budget. Having a flexible client and an agile implementation approach resulted in functionality being delivered within the solution that was well above the clients’ expectations. This, in turn, lead to an additional project phase, specifically focusing on stakeholder management, being added to the project.
JLL Infrastructure Advisory’s Head of Infrastructure, Jamahl Waddington said, “The team at Mipela made this project easy. We were able to engage with the Mipela team both in person here in Adelaide or online. I was particularly impressed by their ability and flexibility in integrating with various data sources, mitigating the need for users to have to access multiple applications to do their job.”
Projects like this often include several groups of users from other companies who are all working on the same project. By being able to easily configure X-Info Suite to ensure that Company A only gets to see what Company A requires to see in order to conduct their role in the project was critical.
“Property access and acquisition negotiations can be of a highly a sensitive nature and being able to secure certain information can be critical to the success of the project,” said Waddington. “Mipela’s obviously experienced team were also able to provide valuable insights into best practice relating to land access.”
“We look forward to using X-Info Suite on this project and hopefully others in the future.”
Late last year the City of Greater Dandenong contracted Mipela GeoSolutions to provide them with its Dial Before You Dig automated response system, X-Info DBYD suite. The Council had just become new members to the Dial Before You Dig Association in a move to better protect their assets.
The Council required user authentication using Azure Active Directory over OAuth2, a new function that Mipela offers its clients. Having its own product development and solution specialists inhouse enables Mipela to be able to continuously improve its offerings in this manner, offering these new features to all clients once they have been released.
Ensuring communication channels are open through a dedicated project team is one of the key measures of success in this project running as smoothly as it did.
“The Mipela team were proficient and experienced in guiding us through the Dial Before You Dig automation process. We’re new to this and having that level of support and expertise made the transition a smooth one”, said Milind Joshi, City of Greater Dandenong’s GIS Coordinator. “They were able to coordinate with our ICT team to ensure the Active Directory authentication was established with a minimum of fuss.”
“From a Mipela perspective, it’s always great to hear back from a happy client that their project has gone so well”, said Karen Thompson, Mipela’s Client Success Team Lead.
The City of Greater Dandenong can rest assured its underground assets are much safer now with Dial Before You Dig and X-Info DBYD suite.