Category Archives: Autumn 2020

A word from the boss

These are challenging times and things are changing rapidly. As a business we are taking on the challenges of COVID-19 just as we would our purpose of connecting people with information.

Mipela GeoSolutions has given us many things. Persistence, Team and Fun and it has also given us you – an incredible community and without you, there is no US! Whatever your current predicament, we wish you the strength to get through this.

Our priorities continue to be the safety, wellbeing and health of our team, the communities we live in and to ensure the continuity of our operations, support and essential services for our clients.

Our approach will be to follow the Health authorities, official Government advice and recommendations and exercise caution and common sense to take measures to minimise spread, protect everyone’s health and maintain operations as we work our way through it and the situation improves.

For US it’s business as usual, with all of our staff working from home. Our teams, suppliers and valued partners are operational with multiple contingencies in place to deal with the changing circumstances. Overall, we anticipate the nature of engaging support (email, phone and ticketing) and the capacity of support, along with our hosting services to remain unchanged. We’re also using the time to continue our push of the product development of our X-Info Suite, innovative solutions and iron out any kinks in our client experience so we can come back stronger when the challenges that we all currently face subside.

Please reach out to us if you have any questions, queries, concerns or just want a chat. Keeping up our communications in these times will be critically important. We are here for you always and grateful for your ongoing support.

From all the team at Mipela GeoSolutions, stay safe!

Experience really counts when it comes to stakeholder management

JLL Infrastructure Advisory are a leading provider of niche land and property approval services to the energy, transport and communications sectors. They reduce approvals risk for projects and secure the requisite land approvals when access to land is required to develop projects.

Working on behalf of a large state based energy company, JLL sought assistance from Mipela in providing a suitable land access management solution to assist with a large lineal asset project.

Whilst members of the JLL team have been exposed to Mipela’s X-Info Suite through several mutual clients over the years, this was a first project directly between JLL and Mipela. Getting the structure of the project and an agreed plan in place was a key success factor to this project being delivered on time and on budget. Having a flexible client and an agile implementation approach resulted in functionality being delivered within the solution that was well above the clients’ expectations. This, in turn, lead to an additional project phase, specifically focusing on stakeholder management, being added to the project.

JLL Infrastructure Advisory’s Head of Infrastructure, Jamahl Waddington said, “The team at Mipela made this project easy. We were able to engage with the Mipela team both in person here in Adelaide or online. I was particularly impressed by their ability and flexibility in integrating with various data sources, mitigating the need for users to have to access multiple applications to do their job.”

Projects like this often include several groups of users from other companies who are all working on the same project. By being able to easily configure X-Info Suite to ensure that Company A only gets to see what Company A requires to see in order to conduct their role in the project was critical.

“Property access and acquisition negotiations can be of a highly a sensitive nature and being able to secure certain information can be critical to the success of the project,” said Waddington. “Mipela’s obviously experienced team were also able to provide valuable insights into best practice relating to land access.”

“We look forward to using X-Info Suite on this project and hopefully others in the future.”

Latest Release Notes – what’s new?


An updated version of X-Info Aware 2.4 will be available by the end of the month on Google Play and the Apple app store. The update includes the following features:

Support for iPhone11 and iOS 13

IOS 13 and iPhone 11, 11Pro and 11ProMax are now supported for IOS devices.

Updated Login

Logging in to the X-Info Aware app has been updated to allow for different authentication methods. The process has been updated for users to enter a simplified URL address to connect to.

Updated System Drawer Settings

The system drawer now includes some new options and updated Settings.

This includes a Logout option so Users can logout of the current connection.

The Report Issue function is also available which allows users to report any problems they may be experiencing in the X-Info Aware app. A form is launched to easily provide details of the issue, which is sent to Mipela Support team for investigation.

The Settings have been refined for users to provide access to relevant configuration tools for using X-Info Aware for their device.

 

          
X-Info Maps and X-Info DBYD suite version 6.0 has just been released. The Support team will be in contact soon to arrange an upgrade. The update includes the following new features:

Support for 2020 Projections

X-Info Maps now supports datasets with 2020 Projections, for example GDA2020 which aligns with the new continent-fixed datum which will bring the coordinates of Australia’s mapped features back into line with global systems.

ESRI Mapping Services Supported

ArcGIS Server map services host map data in cached (tiled) or non-cached (dynamic) format. For ESRI Mapping Services, sets of raster (imagery) and vector (feature) data are consolidated into layers and made available as one web service. ESRI Mapping Services for both features and images can now be imported into X-Info Maps and X-Info DBYD suite using defined URL’s to display these layers.

WMS/WFS Support

Enhancements have been developed to support current versions of WMS and WFS layers. Additional UI has been added to control versions and axis order for WMS and WFS.

Updated Libraries and Projection files

Libraries such as GDAL (Geospatial Data Abstraction Library), Proj4 and SQLite have been updated to provide enhanced support for geospatial data formats and over 6,000 registered projections.

Enhanced Active Directory

Active Directory authentication has been enhanced to support Azure AD over OAuth2 for users to login to X-Info Maps and X-Info DBYD suite.

City of Greater Dandenong implements DBYD automated response system

Late last year the City of Greater Dandenong contracted Mipela GeoSolutions to provide them with its Dial Before You Dig automated response system, X-Info DBYD suite. The Council had just become new members to the Dial Before You Dig Association in a move to better protect their assets.

The Council required user authentication using Azure Active Directory over OAuth2, a new function that Mipela offers its clients. Having its own product development and solution specialists inhouse enables Mipela to be able to continuously improve its offerings in this manner, offering these new features to all clients once they have been released.

Ensuring communication channels are open through a dedicated project team is one of the key measures of success in this project running as smoothly as it did.

“The Mipela team were proficient and experienced in guiding us through the Dial Before You Dig automation process. We’re new to this and having that level of support and expertise made the transition a smooth one”, said Milind Joshi, City of Greater Dandenong’s GIS Coordinator. “They were able to coordinate with our ICT team to ensure the Active Directory authentication was established with a minimum of fuss.”

“From a Mipela perspective, it’s always great to hear back from a happy client that their project has gone so well”, said Karen Thompson, Mipela’s Client Success Team Lead.

The City of Greater Dandenong can rest assured its underground assets are much safer now with Dial Before You Dig and X-Info DBYD suite.

Mipela Support teams hints and tips for your X-Info Suite

Having trouble with some of our X-Info software? Here’s a couple of troubleshooting ideas that might help:

  • Use Internet Explorer for best results
  • Check that you are using the correct URL

  • Check your server, port and user logon details are correct
  • If you have new hardware (laptop, desktop, device) ensure you have installed the X-Info products correctly, and that you are accessing the correct URLs, servers, ports, shortcuts, etc.

  • Use Chrome for best results
  • Check that you are using the correct URL.

  • Check you are using the latest operating system version for your device
  • Check you have the latest version of X-Info Aware installed.  This ensures you have access to all the latest features and bug fixes.
  • Check that you are using the correct URL
  • Use the Report Issue function with the app.

And, as always, if you’re still having issues, please contact the Support team, providing as much information and screen shots as possible.

If you would like further information or assistance, please contact the Mipela Support Team on 1300 857 870 or at support@mipela.com.au.

We’re still here

Even though we’re all now hunkered down at home, we are all still working. We’ve all adapted to video conferencing, group calls and even managed our first virtual beer o’clock last Friday.

Don’t be afraid to pick up the phone or hit the video button – we’d love to hear from you.

Something GISsy

In the US, sea turtle rangers are gaining new insights about the critically endangered hawksbill sea turtle through a mobile app called TURT (Turtles Uniting Researchers and Tourists).

Divers log on to record where they saw a turtle, along with other information such as time of day and weather conditions. Tourists are also encouraged to photograph and upload pictures of any turtles they see.

The map is accessible through the website for the Protective Turtle Ecology Center for Training, Outreach and Research, Inc. (ProTECTOR, Inc.). By using GPS, photography and an artificial intelligence (AI) component to track and help identify turtles, scientists are able to determine the size of a juvenile hawksbill’s typical home range—the area in which it forages for most of its food.

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