Category Archives: Winter 2024

A word from the Boss

Increase performance

Welcome to Winter’s GeoSolutions News

In this edition, we are delighted to share Mipac’s “Field Asset Auditing” client success story, say Kia ora (Welcome) Santana Minerals – our most recent new client in New Zealand to the extended Mipela family with their implementation of X-Info Stakeholder Management solution, welcome a new Wantok in our Solutions Team, herald recent Kamapim sessions, wrap up our 2024 #projectMAD MS Brissie to Bay initiative, welcome a new Wantok in our Solutions Team, present another X-InFocus tech tip and update of our teams’ activities in connecting people with information.

I cannot believe that it is June already and our digital Transformation Stages continue with the “Alignment” phase of improving our cloud platform and services well underway. One of the key pieces of this work has been the review of our Information Security Management System (ISMS) policies to continually protect the confidentiality, integrity and availability of information by building a culture of security, manage and minimise risk exposure, provide consistency in the delivery of our service and solutions. We do this because Mipela are committed to the security of the organisation, including our client’s information. Please do not hesitate to reach out to our Client Success or Support Team at any time for further information.

To close it gives me great pleasure to introduce our most recent Wantok, Silke Nawrocki joining us as Senior Solution Specialist in March from her most recent role as a Senior Cartographer/GIS Specialist with Hema Maps. Silke has Bachelor of applied Science from University of Berlin and a Master of Science in GIS from the Uni Salzburg and over twenty years professional experience in the geospatial and mapping industry gives her an eye for detail and a lot of passion for map creation and analytical thinking.

To close it gives me great pleasure to introduce our most recent Wantok, Silke Nawrocki joining us as Senior Solution Specialist in March from her most recent role as a Senior Cartographer/GIS Specialist with Hema Maps. Silke has Bachelor of applied Science from University of Berlin and a Master of Science in GIS from the Uni Salzburg and over twenty years professional experience in the geospatial and mapping industry gives her an eye for detail and a lot of passion for map creation and analytical thinking.

From all the team at Mipela GeoSolutions, stay safe!

Hayden McDonald
Founder and Managing Director

Taking mobile data capture to another level

Mipac is a global leader in operational technology, control systems and engineering services, specialising in metal and mineral process control, automation and performance data solutions around the world.

Earlier this year, Mipac started using Mipela’s X-Info Suite configured to provide a Field Asset Auditing System (FAAS) for field electrical, instrumentation and control system audits at various mine sites around the world. This solution saves costs and time by automating workflows and reporting and provides Mipac users with easy access to a single-source-of-truth for core Field Asset Audited business information. It also allows personnel to seamlessly perform these complex asset site audit processes through an intuitive and easy-to-use interface.

The FAAS also provides automated exception and compliance reporting, as components of the project are completed. The data can also be used to automate the preparation of progressive status reports and progress management in preparation and delivery of the project.

In Focus

EOFY… Let us help you!

Can you believe we’re already at the end of June, halfway through the year, marking the end of another Financial Year? End of the Financial Year (EOFY) marks a busy time for a lot of companies and sometimes the to-do list is a mile long.

If you’re needing expertise with all things X-Info Suite, let the team at Mipela Support do the hard work for you. Whether it’s a customised report showing how many engagements have been undertaken or how many contacts have been created; X-Info Connect or GIS data updates; system enhancements; or a comparison report of BYDA enquiries received this financial year to the last grouped by asset, location, enquiry and/or activity. We can help you get these tasks checked off your to-do list.

Send your request to or call us on 07 3252 5589 and we’ll log a new Support Request and then assign to one of our Specialists to action.

Kamapim update

One Special Guest and then it was Policy Review Time

April saw us kicking off the quarter with Scott Mitchell from APA Group kindly joining our team to talk about his journey as a Pipeliner.

Scott showed us the application of GIS in his pipeline projects and how GIS and engineering can work together to solve complex situations and challenges.

Thanks again Scott for a great presentation and taking the time out for our Team.

Moving right along… each year, Mipela undertakes a comprehensive review of all policies and procedures, with the latest updates issued to our staff in June.

Over the past quarter, our Kamapim focus has been centered on our Information Security Management System (ISMS) policies.

If you are new to ISMS, it is a methodology that defines and demonstrates a companies approach to information security and privacy.

It plays a critical role in helping us identify and address the threats and opportunities surrounding our valuable information and related assets.

This proactive stance protects Mipela from potential security breaches and ensures we are prepared to mitigate any disruptions if, and when, a threat is detected.

Robust information security is essential not just for Mipela internally but also to provide assurance to our clients that we take their privacy and data security seriously.

Our ISMS includes policies, procedures, and controls designed to meet the three core objectives of information security, known as the ‘CIA triad’:

  1. Confidentiality – Ensuring that only authorised people and devices can access the data
  2. Integrity – Maintaining the accuracy and completeness of data
  3. Availability – Ensuring data can be accessed when needed.

By adhering to these principles, we mitigate risks through improving our information security practices and avoiding costly information security breaches and cyber-attacks.

Our continuous improvement model is a key focus at Mipela. By embedding security at the heart of our daily work practices, we not only protect our company, but also safeguard the data of our clients.

It’s an interesting landscape that continues to change and challenge us and our clients, with new ways to login, authenticate and do our work, I wonder what that will look like in two year’s time! I’ll leave you with that thought.


#projectMAD 2024 wrap up – Brissie to Bay ride

#projectMAD is an initiative where you find a moment each day to make a difference to someone else’s life and celebrate it. No MAD act is too small.

In fact, some might say that Mipela’s founder and managing director, Hayden McDonald has gone completely mad!

Every year for the past fourteen, Hayden has rallied friends, family, team sponsors and colleagues, aptly named the Mipela GeoSolutions Social Cycling Team, to support the Brissie to Bay fundraising bike ride for MS. And fundraise he certainly has! Hayden and his team have raised a whopping $416,926 for MS over this time.

I’ll just leave you to think about what that means to people with MS…

Here’s some pics from this years event.

And who knows what this MAD man has up his sleeves for next year?

Staff update

Introducing Silke Nawrocki, our new Senior Solutions Specialist

We are thrilled to introduce Silke as the newest member of our Solutions team, stepping into the role of Senior Solutions Specialist. With an extensive background in GIS, Silke brings a wealth of knowledge and expertise to our team. Her proficiency spans across cartography, spatial data management, and web mapping, making her a perfect fit for our innovative projects.

Silke’s passion for GIS is evident in the work she does and her experience in cartography ensures that our maps will not only be accurate but also visually engaging. Additionally, her skills in spatial data management and web mapping will enhance our capabilities in delivering top-tier solutions to our clients.

Please join us in welcoming Silke to the team and wishing her success in her new role!

The importance of Multi-Factor Authentication

Is Your Business Using Multi-Factor Authentication?

With the rise in threats to password security, multi-factor authentication has become a vital tool for protecting both consumer and business applications.

What is MFA?

Multi-factor authentication is a security method that requires two forms of identification to access resources and data. This extra layer of protection helps businesses monitor and safeguard their most sensitive information and networks.

Why Use MFA?

Businesses use MFA to protect both personal and business assets. It’s crucial because it stops cybercriminals from stealing, destroying, or accessing your internal data. Even if a password is compromised, MFA ensures that a second form of approval is needed, making it much harder for intruders to gain access.

Next Steps

Our team will be reaching out to you in the coming weeks to discuss MFA, if you don’t already have it in place. If you want to talk about MFA sooner, you can contact the Support team or on 07 3252 5589.

Product Update – X-Info Aware

Mipela is excited to announce the introduction of facial recognition authentication for the X-Info Aware iOS app, offering a seamless login experience and heightened security for users.

  • Streamlined login process: Our development team are in the final stages of implementing Face ID. With this innovation users will no longer need to login with usernames and passwords.
  • Enhanced security: Facial recognition authenticates users based on unique facial features. Multi-factor authentication is also supported providing additional protection.
  • User friendly options: Users will have the flexibility to enable or disable facial recognition. Whether you choose to apply this feature or keep with the traditional login method, X-Info Aware allows the user to decide.
  • Easy management: Navigate to the X-Info Aware application settings to manage your facial recognition preferences.

Stay tuned! Face ID authentication will soon be available for Aware iOS users.

A word from the Boss
Taking mobile data capture to another level
In Focus
Kamapim update
#projectMAD 2024 wrap up – Brissie to Bay ride
Staff update
The importance of Multi-Factor Authentication
Product Update – X-Info Aware
A word from the Boss
Effective land management across the Gas Pipeline Victoria
It’s the stuff you don’t see that’s keeping you safe
x-infocus tips and tricks
Ampol joins our Client Community!
#projectMAD Special Invitation (14th Year) – RideWithUs!
Staff profile
I’m in a pickle
A Word from The Boss
Mipela are Proud to Protect Qeno’s Botany Assets using the Power of X-Info Assurance suite
Update on our process improvement Kamapim project
Product Update
Staff Updates
Ensuring Smoother User Management: Your Collaboration can Expedite the Process
SA Power Networks – Committed to Ensuring Security
‘Tis the Season
A Word From The Boss
Our cloudy outlook has never looked so rosy
Update on our process improvement Kamapim project
Product update
Let us in!
Staff update
Providing you that extra level of assurance
Do you have reporting fatigue?
Mipela has invaded New Zealand!
A Word From The Boss
Focus on the complex, the urgent and the sensitive
Update on our process improvement Kamapim project
Making light work of Safety Management Studies
Safeguarding access and data integrity – the significance of using personal credentials to log onto software
A Word from the Boss
Reporting Stakeholder Information to the Regulators
Global Excavation Safety Conference awards Australia’s Glen “Cookie” Cook as the World’s Damage Prevention Hero of the Year 2022
Adding extra assurance to your BYD automated response system
A word from The Boss
APGA POG Incident database
What integration with SPEAR means to Jemena
Sentanil product focus
A word from The Boss
A truly epic project
The true power of data automation for Jemena
Update on our process improvement Kamapim Project
A word from The Boss
Tweed Shire Council using technology to deliver value to ratepayers
Women in Pipelines Forum (APGA)
A word from the Boss
Using software to safely plant trees
How mapping retirement homes helps LendLease manage its 14,000 dwellings
Utilising Map Activities
When it rains it pours
A word from The Boss
Stakeholder management and a global wind energy company
ERA Water automates its asset protection with X-Info DBYD suite
A word from the Boss
ARTC implements X-Info DBYD suite as their automated response system
Beware the Spreadsheet
If you are breaking ground out in the field – we have you covered!
A word from the boss
When community focus is key to the success of your project
How Gladstone Area Water Board saves time processing permits using X-Info DBYD suite
Mipela delivers more efficiencies to APA Group
Helping protect Queensland assets is at the tip of your fingers
Responsive engagement, requires intuitive interactions
Managing Cultural Heritage across Barada Barna land
“The Power of Communication” – see your world from a new perspective
Ever wondered how TransLink manage their Bus Stops?
Managing contaminated land compliance
APGA moves Pipeline Engineers Competency System (PECS) to a a new platform
“Doing the right thing”
Systematising pipeline risk management
The APGA Knowledgebase has moved to a new platform
These are challenging times
Experience really counts when it comes to stakeholder management
City of Greater Dandenong implements DBYD automated response system
Some days are great, some days are good, some days are bad
Stakeholder management – the answer is blowing in the wind
Flavour of the month – renewable energy projects
3 proven ways to empower technology
Automation in Remote Regions Delivers Multiple Benefits to Council
Powering through South Australia
Bringing  together data, systems and people
There’s no watering down the importance of DBYD responses at Allwater
Tanami Gas Pipeline data integrity and materials traceability
Incident management and risk analysis of Australasia’s pipelines
Greater Shepparton City Council moves to X-Info DBYD suite
What is X-Info SMS suite?
Putting your pipeline Safety Management Study information in one place
Making Lodging DBYDs Easier
Drawing in the Power of Collaboration
Desktop GIS Analysis for Preliminary Route Selection
X-Info DBYD suite Perfect Fit for ATOM
First Gas Land Management
Managing Your Information
Managing Your Information – from beginning to end
The importance of data across the life of your assets
Mipela assist Luminous Energy in planning solar farms in Queensland
Tasmanian Irrigation
The Value of X-Info Plans Management – Zinfra
Together, we grow
X-Info Plans Management
Real time data capture and reporting in remote field environment made possible with X-Info Aware
X-Info SMS suite – Safety Management Study
Property Information Service made easy
Your competitive advantage in field service management
Remote field task management and data capture providing results for real time consumption for Veolia
TGP optimises their field workforce with mobile data capture app
More than just maps… How do we add value to your GIS?
Working together as a team towards greater success
Automated back end processes provides Gladstone Area Water Board with improved responsiveness for issuing of permits
Four steps for effective business process improvement
Field Data Conversation Efficiency
Treasure your data?
New, bold, brilliant – X-Info Aware
SEA Gas improves efficiency of land management
Reach your business potential with X-Info Aware
Perfect match: X-Info Connect and Maintenance Connection