An updated version of X-Info Aware 2.4 will be available by the end of the month on Google Play and the Apple app store. The update includes the following features:
Support for iPhone11 and iOS 13
IOS 13 and iPhone 11, 11Pro and 11ProMax are now supported for IOS devices.
Logging in to the X-Info Aware app has been updated to allow for different authentication methods. The process has been updated for users to enter a simplified URL address to connect to.
Updated System Drawer Settings
The system drawer now includes some new options and updated Settings.
This includes a Logout option so Users can logout of the current connection.
The Report Issue function is also available which allows users to report any problems they may be experiencing in the X-Info Aware app. A form is launched to easily provide details of the issue, which is sent to Mipela Support team for investigation.
The Settings have been refined for users to provide access to relevant configuration tools for using X-Info Aware for their device.
X-Info Maps and X-Info DBYD suite version 6.0 has just been released. The Support team will be in contact soon to arrange an upgrade. The update includes the following new features:
Support for 2020 Projections
X-Info Maps now supports datasets with 2020 Projections, for example GDA2020 which aligns with the new continent-fixed datum which will bring the coordinates of Australia’s mapped features back into line with global systems.
ESRI Mapping Services Supported
ArcGIS Server map services host map data in cached (tiled) or non-cached (dynamic) format. For ESRI Mapping Services, sets of raster (imagery) and vector (feature) data are consolidated into layers and made available as one web service. ESRI Mapping Services for both features and images can now be imported into X-Info Maps and X-Info DBYD suite using defined URL’s to display these layers.
Enhancements have been developed to support current versions of WMS and WFS layers. Additional UI has been added to control versions and axis order for WMS and WFS.
Updated Libraries and Projection files
Libraries such as GDAL (Geospatial Data Abstraction Library), Proj4 and SQLite have been updated to provide enhanced support for geospatial data formats and over 6,000 registered projections.
Enhanced Active Directory
Active Directory authentication has been enhanced to support Azure AD over OAuth2 for users to login to X-Info Maps and X-Info DBYD suite.
Late last year the City of Greater Dandenong contracted Mipela GeoSolutions to provide them with its Dial Before You Dig automated response system, X-Info DBYD suite. The Council had just become new members to the Dial Before You Dig Association in a move to better protect their assets.
The Council required user authentication using Azure Active Directory over OAuth2, a new function that Mipela offers its clients. Having its own product development and solution specialists inhouse enables Mipela to be able to continuously improve its offerings in this manner, offering these new features to all clients once they have been released.
Ensuring communication channels are open through a dedicated project team is one of the key measures of success in this project running as smoothly as it did.
“The Mipela team were proficient and experienced in guiding us through the Dial Before You Dig automation process. We’re new to this and having that level of support and expertise made the transition a smooth one”, said Milind Joshi, City of Greater Dandenong’s GIS Coordinator. “They were able to coordinate with our ICT team to ensure the Active Directory authentication was established with a minimum of fuss.”
“From a Mipela perspective, it’s always great to hear back from a happy client that their project has gone so well”, said Karen Thompson, Mipela’s Client Success Team Lead.
The City of Greater Dandenong can rest assured its underground assets are much safer now with Dial Before You Dig and X-Info DBYD suite.
We all know how important Dial Before You Dig (DBYD) is for keeping your assets safe from incidents and damage. X-Info DBYD suite is a great tool to manage and automate your DBYD responses and, as with any system, it’s only as good the data it uses. Here’s a few tips on how to keep your X-Info DBYD suite up to date – especially if you’re adding new assets.
Q1: How do I keep my DBYD data current?
A1: There are a number of ways to make sure the DBYD is using your most update information. You can simply send your data to our Support team for updating whenever you require – whether the frequency is monthly, quarterly or other. We will then copy the data up to our hosted servers, test the data is working as expected and confirm the update.
Q2: Can we use WMS & WFS?
A2: WMS (Web Map Service) and WFS (Web Feature Service) are Mipela’s preferred methods to transfer GIS specific data across the internet. The benefit of these services is that the data is not copied to our hosted servers but accessed on demand from the clients’ GIS system. This way all changes to the asset data are live and available to X-Info DBYD suite in real time as soon as they are made.
Q3: Sometimes my data updates are too big to email. Is there an FTP service we can use?
A3: FTP (File transfer protocol) is a method transfer data over the Internet. It is very useful for large datasets and can also be set up to transfer data automatically on a set schedule, thus automating the process. Contact our Support team if you need to know more.
Q4: What is my AOI and how do I keep it up to date?
A4: The AOI (Area of Interest) is the area that is registered with 1100.com.au that triggers when you will receive an enquiry. If you’re adding new assets, always be mindful that they are still covered within your registered AOI. If your new assets extend outside your current AOI, a new AOI will need to be created and supplied to 1100.com.au. This is something our friendly Support team can assist you with.
If you would like further information or assistance, please contact Mipela Support team on 1300 857 870.
Isaac Regional Council is the resources capital of Queensland, producing more than half of Queensland’s total saleable coal.
The Council’s role is to provide facilities throughout the region in an effective and efficient manner and encourage strategic and sustainable development of the area for the benefit of all residents. As part of Councils continuous improvement strategy, they have looked to technology and in turn to Mipela to implement an automated response system for their Dial Before You Dig (DBYD) enquiries, namely X-Info DBYD suite.
Automation of this service ensures valuable staff resources are retained for important work that technology can’t replace. Regional areas strive to retain great people that deliver value to Council, which was a large part of Isaac Regional Council looking for a solution to these DBYD tasks.
X-Info DBYD suite also delivers a service that responds to enquiries 24/7, regardless of weekends or public holidays.
Having an automated response system in X-Info DBYD suite now means that enquirers will get a quick, accurate response, ensuring Council are doing all they can to not only protect their assets but to also protect council residents from unforeseen disruption.
Council had gone down the path of automating their Dial Before You Dig responses a few years earlier but were having issues with product usability and reporting. They needed access to an automated response system for the Dial Before You Dig enquiries that gave them real time reporting and data availability that could assist them in identifying upcoming planning from external contractors.
Once they had chosen and implemented Mipela’s X-Info DBYD suite, the results were immediate. They were able to free up their resources to focus on working together with the public to plan on minimising disruptions to the community from development or roadworks. Council staff have greater access to the DBYD enquiries through the portal to gauge what kind of work and frequency is planned within their Council region to forecast of workloads and potential environmental impact. Contractors are communicating more clearly with Council as a result of the DBYD response information that they are receiving.
Russell Hardie, Permit Inspection Officer for Greater Shepparton City Council said, “X-Info DBYD suite runs seamlessly in the background and provides us with advanced reporting. Not only does X-Info DBYD suite protect our assets but the range of real time data available is being used to benefit the community providing minimal disruption from any development or roadworks”.
If you’d like to learn more about how automating your Dial Before You Dig responses can work for your organisation, contact our DBYD specialist, Jaci, on 1300 807 770.
Australian Terminal Operations Management (ATOM) is a company dedicated to operating 3rd party bulk fuel facilities safely, reliably and effectively for its customers. With a head office in Melbourne, ATOM currently operates and maintains 17 bulk fuel terminals across Australia.
National HSSE & Operations Excellence Manager for ATOM, Leon Harris, identified that having a lot of underground pipeline exposed them to potential significant risk when third parties are working close by.
ATOM were in need of a robust system to ensure they were informed of any potential digging and to provide the information to manage the actions of third parties within a certain parameter of their asset.
The implementation of X-Info DBYD suite gave Leon assurance that adequate controls are in place to mitigate any incidents.
Leon said, “X-Info DBYD suite has created a barrier to risk for their assets. In addition, the automation allows resources to focus on high risk areas, eliminating the administrative burden that comes with manual processing.”
The introduction of X-Info DBYD suite is providing everyone with an extra level of safety with little to no effort by the ATOM team.
“In August 2017, Tasmanian Irrigation migrated from a manual system of responding to dial before you dig enquiries and implemented the X-Info DBYD suite automated solution.
This has proved to be a cost-effective method to reduce the internal resources required to respond to enquiries, improve response times and reduce opportunities for human error.
This has led to a reduction in risk to our underground assets. The process of implementation was well managed by Mipela and their staff were supportive and accommodating throughout this process.”
Emily Tys, GIS Manager, Tasmanian Irrigation
The repetitive manual processing involved in handling communications, issuance of Permit to Work and data management within Gladstone Area Water Board (GAWB) in response to their DBYD enquiries has proven to be time and resource intensive and prone to errors and inconsistencies.
Mipela implemented a Works Management solution for GAWB to provide a seamless workflow automation solution to view, action and report inquiries that have authority to conduct proposed works in the vicinity of GAWB’s infrastructure from X-Info DBYD suite for their “Permit to Work” processes. The objective was to automate back end processes and centralise data to create certainty and responsive issuing of permits and reports.
With a fully automated Works Management module in place, GAWB is able to view, action and report on asset queries such as Permit to Works applications, resulting in massive improvement in turnaround time for permit issuance.
The automated workflow has also significantly increased workflow accuracy and compliance to processes and information coming from a single source of truth. The on demand reports enable GAWB with visibility and control which will assist with better decision making and proactive asset management.
The project has resulted in an internal “Safety Challenge” award to the GAWB team who submitted the project as a work process initiative by changing the way they do things to manage and remove risks when working in or around concealed infrastructure.
To find out if Mipela’s Works Management solution can meet your business reporting needs please contact Phoebe Tan, Business Development Executive on 1300 807 770.