Tag Archives: X-Info DBYD suite

How Gladstone Area Water Board saves time processing permits using X-Info DBYD suite

Back in 2013 Gladstone Area Water Board (GAWB) were one of Mipela’s first clients to utilise the Works Management module that is associated with the Dial Before You Dig process.

Works Management module is an optional module that compliments X-Info DBYD suite by automating the management of permits. It provides a seamless workflow solution to view, action and report inquiries that have authority to conduct proposed works in the vicinity of the Client’s infrastructure from X-Info DBYD suite for the Client’s “Permit to Work” processes.

X-Info Works Management module is integrated into the same dashboard as the Client’s current X-Info DBYD suite portal.

This module can be applied to works in specific areas such as road reserves or high risk assets.

Tina Underwood, Technical Officer – GIS and Drafting at Gladstone Area Water Board said, “The Works Management module has provided so much value to our business. Not only does it automatically filter out the DBYD responses that will not require a permit, but the workflows also make sure that the permits are processed in accordance with the procedure, meaning no one drops the ball and no application is missed.”

“And it’s all there in the same system, along with any captured communications, contact details and associated documents. It’s the perfect audit trail.”

In early 2020, Gladstone Area Water Board further enhanced its permit management by introducing the use of mobile data capture app, X-Info Aware to the process. This app allows the inspectors to receive and respond to tasks assigned to them in real time, mitigating the need for paper forms. Following an inspection and approval, the permits can be automatically issued via email to the nominated person.

What’s new? Product update

Mipela GeoSolutions are releasing the latest product versions, available from 30 June 2021.

 

 

Version 6.1 of X-Info Connect and X-Info WebConnect contains some great new features, which include:

Capture Forms Accessibility for Non-Registered Users

Simple web forms to capture data is available for non registered users. This means external users can access forms to record and submit information without the need to login. The forms can be accessed by defining public settings for capture activities or sending an accessible link in an email. This is an ideal tool to capture stakeholder feedback.

Seamless Imagery Support

Any maps displayed in activities can now use seamless spatial data layers to display raster imagery as one layer. This results in efficient storage and uniform delivery of imagery.

 

 

Significant software changes for version 6.1 of X-Info Maps and X-Info DBYD suite have been made to accommodate the new Next Generation DBYD Referral Service.

Compatibility with Next Generation DBYD Referral Service

From 1 July 2021 the Association of Australian Dial Before You Dig Services (AADBYDS) is changing technology provider for the Next Generation DBYD Referral Service. The Next Generation DBYD Referral Service will be delivered by Esri Australia’s SmarterWX Sentinel application via the 1100.com.au website. Several changes to the X-Info Maps and DBYD software have been made to support this new service.

Seamless Upgrade

Upgrading from previous versions of X-Info Maps to accommodate the Next Generation DBYD Referral Service will be seamless by utilising an upgrade executable to handle field changes within X-Info DBYD suite configuration. For X-Info DBYD suite clients using X-Info Connect for their DBYD workflow beyond the automated responses, a X-Info Connect database upgrade utility is available to accommodate these changes.

Some other key features included in this version include:

  • Webhook support – Support for the SmarterWX Sentinel webhook to enable data to be delivered in real time
  • Next Generation DBYD Referral Service API – Utilising the new platform API by sending the response via the API
  • Enhanced multi threading – Multi threading improvements will be developed for email and web hook reading and processing
  • EWS Authentication – An additional email authentication method for DBYD email
  • Extended Browser Compatibility – Chrome and Edge web browsers are now supported for the administration console to configure both X-Info Maps and X-Info DBYD suite projects.

Update on DBYD service

Your X-Info DBYD suite portal – now with interactive maps

This exciting update to your X-Info DBYD suite portal provides a fresh approach and a simplified way to view your data. Spatially search for data and display results in an interactive map using the map search option on your dashboard.

Interrogating DBYD data has never been so easy, choose a street name and zoom in to see what enquiries have been made on that street.

The hover feature displays the sequence number and the enquirers name, click on it and go straight to the enquiry page to view all of the details.

More so than ever before, X-Info DBYD suite is delivering data in different ways to support our clients with an easy to use and informative portal. Mipela keep improving, to deliver you a fully maintained service that can be combined with Permit and Works Management options. X-Info DBYD suite forms one part of a larger solutions for our clients, proving automation for repetitive tasks where reliability is key.

X-Info DBYD suite portal is now rolling out the door

We have been firing out new feature releases regularly, but this one is fast becoming a favourite for X-Info DBYD suite clients who were first in on this gem.

X-Info DBYD suite portal is a new browser based user interface that provides users with a simple to use, intuitive access to their DBYD enquiry information in real-time. It now also offers a wider variety of reporting and contextual activities for users to capture and store email, phone call and meeting based communications associated with any enquiry.

There is also a new intuitive manual response processing workflow and the option to add a Permit Management System and integrate a mobile data capture app, X-Info Aware, to provide end to end workflows to support asset owners that want to manage their incoming enquirers and reinstatements after ground has been broken.

The new X-Info DBYD suite portal will enable a larger groups of users in your organisation to access information on ground breaking activities that are happening in your area of registered interest.

For our traditional X-Info Map software fans, you can still access X-Info Maps – that hasn’t changed!

Upgrading to the portal has commenced. If you would like to have access to this new interface and have not yet spoken with us, please call Jacqueline Button on 0422 223 033.

Introducing our new X-Info DBYD suite portal

Mipela are launching a new user interface for X-Info DBYD suite. The new portal provides a fresh, crisp user interface for DBYD administrators to generate detailed reporting, data exports, track communications, actions and optionally permit to work activities (Works Management module). The portal has a user friendly interface with powerful search capabilities and the opportunity to activate workflow process automation. The new portal offers an alternative way of interacting with DBYD data for those users who prefer an activity based user interface.

The X-Info DBYD suite portal allows you bring up detailed information on each DBYD enquiry received which includes downloadable response documents, spatial location information related to the request, and the enquirers contact information.

Users can also track communications directly within the portal and record details of phone conversations, emails and meetings. This provides an audit trail associated with the more challenging DBYD requests near to your assets as well as confirming permit to work activities have taken place and are properly documented. This can assist in areas where proper reinstatement needs to be monitored such as areas with heritage value, high traffic areas or high risk areas.

To monitor performance, the new portal also includes comprehensive reporting tools that allow users to generate configurable charts and graphs, download data and send regular reports.

If you think the new X-Info DBYD suite portal is the tool for you, contact our DBYD Specialist, Jaci Button on 1300 807 770.

Managing contaminated land compliance

Mipela recently rolled out a solution to automate and manage contaminated land compliance and reporting using X-Info DBYD suite’s Works Management module to the City of Sydney. This solution adds an additional layer (pardon the GIS joke) of protection to human safety and the environment in and around contaminated sites.

The solution uses spatial data to automatically identify excavation risks near or within known contaminated land sites. Once identified, the respondent automatically receives an email confirming they are within the buffer zone for a known contaminated land site and are provided with a detailed site plan, Environmental Management Plan (EMP) and Site Audit Statement (SAS) – all within just a few minutes of them lodging their Dial Before You Dig enquiry.

This sort of workflow automation that can be used for all types of environmentally sensitive sites like:

  • Contaminated land (PFAS, PCBs, etc.)
  • Hazardous disused assets (eg. decommissioned asbestos pipes, tanks)
  • Ecological regeneration sites
  • Natural ecological hazards (eg. acid sulphate soils, toxic weeds, invasive species).

To find out more, contact our DBYD specialist, Neil Aikman on 0490 026 231.

The APGA Knowledgebase has moved to a new platform

The Australian Pipeline and Gas Association (APGA) has moved its Knowledgebase to a new platform – ours!

As part of a strategic move by APGA to consolidate its applications, the following membership systems – Knowledgebase, Pipeline Engineering Competency System (PECS) and Tools/Resources will join the Pipeline Operators Group (POG) incident database using Mipela’s X-Info Suite. Users will be able to access these tools from links on the APGA website via a secure browser based portal.

“The new platform offers easier operation and straightforward searching for APGA members on a more robust platform,” APGA CEO Steve Davies said in an email to members. “Building and supporting industry capability is one of APGA’s strategic aims and has been our core business for more than 50 years. The APGA Knowledgebase is the central location for APGA technical material.”

“The APGA Knowledgebase is the first section of what will eventually become the central point for accessing APGA technical material. The next section to be transferred will be the APGA PECS which will happen later this year. We are excited to be able to make this material available on a purpose-built platform.”

The Knowledgebase is a major reference recourse for the pipeline industry, collecting knowledge, experience and lessons learned over decades. It contains more than 1,600 items of technical and other information from seminars and conferences in the pipeline industry, as well as working documents from major projects, collected over many decades. It has become an important reference for members working on projects or who simply have an interest in the technical aspects of the industry. It is easily searchable via a number of search terms.

AADBYDS next gen Dial Before You Dig referral service

On 13 July 2020, the  Association of Australian Dial Before You Dig Services Ltd (AADBYDS) announced the providers for its next generation referral service that will replace the current OneCall.1100.com.au platform. This new referral service is expected to be developed over the coming year and is currently anticipated to be in place by the latter half of 2021.

Details on the new 1100.com.au platform are limited at this stage, however we do know it will be cloud based and open self managed service. Mipela will continue to provide updates to our X-Info DBYD suite clients as they become available.

Mipela welcomes the establishment of the new DBYD digital damage and injury prevention ecosystem and the continued advancement of data capture, workflow automation and reporting which we have been pursuing for over the last two decades.  For us it will continue to be business as usual, dedicated to “Connecting people with information”. We remain committed to providing DBYD solutions and services to our clients (asset owners, locators and associations) to Avoid a “hole” lot of trouble across Australia and New Zealand.

Latest Release Notes – what’s new?


An updated version of X-Info Aware 2.4 will be available by the end of the month on Google Play and the Apple app store. The update includes the following features:

Support for iPhone11 and iOS 13

IOS 13 and iPhone 11, 11Pro and 11ProMax are now supported for IOS devices.

Updated Login

Logging in to the X-Info Aware app has been updated to allow for different authentication methods. The process has been updated for users to enter a simplified URL address to connect to.

Updated System Drawer Settings

The system drawer now includes some new options and updated Settings.

This includes a Logout option so Users can logout of the current connection.

The Report Issue function is also available which allows users to report any problems they may be experiencing in the X-Info Aware app. A form is launched to easily provide details of the issue, which is sent to Mipela Support team for investigation.

The Settings have been refined for users to provide access to relevant configuration tools for using X-Info Aware for their device.

 

          
X-Info Maps and X-Info DBYD suite version 6.0 has just been released. The Support team will be in contact soon to arrange an upgrade. The update includes the following new features:

Support for 2020 Projections

X-Info Maps now supports datasets with 2020 Projections, for example GDA2020 which aligns with the new continent-fixed datum which will bring the coordinates of Australia’s mapped features back into line with global systems.

ESRI Mapping Services Supported

ArcGIS Server map services host map data in cached (tiled) or non-cached (dynamic) format. For ESRI Mapping Services, sets of raster (imagery) and vector (feature) data are consolidated into layers and made available as one web service. ESRI Mapping Services for both features and images can now be imported into X-Info Maps and X-Info DBYD suite using defined URL’s to display these layers.

WMS/WFS Support

Enhancements have been developed to support current versions of WMS and WFS layers. Additional UI has been added to control versions and axis order for WMS and WFS.

Updated Libraries and Projection files

Libraries such as GDAL (Geospatial Data Abstraction Library), Proj4 and SQLite have been updated to provide enhanced support for geospatial data formats and over 6,000 registered projections.

Enhanced Active Directory

Active Directory authentication has been enhanced to support Azure AD over OAuth2 for users to login to X-Info Maps and X-Info DBYD suite.

City of Greater Dandenong implements DBYD automated response system

Late last year the City of Greater Dandenong contracted Mipela GeoSolutions to provide them with its Dial Before You Dig automated response system, X-Info DBYD suite. The Council had just become new members to the Dial Before You Dig Association in a move to better protect their assets.

The Council required user authentication using Azure Active Directory over OAuth2, a new function that Mipela offers its clients. Having its own product development and solution specialists inhouse enables Mipela to be able to continuously improve its offerings in this manner, offering these new features to all clients once they have been released.

Ensuring communication channels are open through a dedicated project team is one of the key measures of success in this project running as smoothly as it did.

“The Mipela team were proficient and experienced in guiding us through the Dial Before You Dig automation process. We’re new to this and having that level of support and expertise made the transition a smooth one”, said Milind Joshi, City of Greater Dandenong’s GIS Coordinator. “They were able to coordinate with our ICT team to ensure the Active Directory authentication was established with a minimum of fuss.”

“From a Mipela perspective, it’s always great to hear back from a happy client that their project has gone so well”, said Karen Thompson, Mipela’s Client Success Team Lead.

The City of Greater Dandenong can rest assured its underground assets are much safer now with Dial Before You Dig and X-Info DBYD suite.