Tag Archives: X-Info DBYD suite

Tips and Tricks

Keeping your DBYD data Current

We all know how important Dial Before You Dig (DBYD) is for keeping your assets safe from incidents and damage.

X-Info DBYD suite is a great tool to manage and automate your DBYD responses however, as with any system, it’s only as good the data it uses.

Here’s a few tips on how to keep your X-Info DBYD suite data up to date – especially when you’re adding new assets to your portfolio.

Q1: How do I keep my DBYD data current?

A1: There are several ways to make sure that DBYD is using your most up to date information. This can be as simple as sending your spatial data that identifies your assets to the Mipela Support team for updating, as required. This can be on a monthly/quarterly basis or whenever you’ve made an update to your data. Mipela Support will then copy the data up to our hosted servers, test the data is working as expected and confirm the update.

Sometimes your data might be too big to email this is where FTP or Web Services can come in handy.

Q2: Tell me more about FTP

A2: FTP (File Transfer Protocol) is a method to transfer data over the internet. It is very useful for large datasets and can also be set up to transfer data automatically on a set schedule, thus automating the process.

Q3: And what’s these services on the Web?

A3: A Web Service is another method to transfer data across the internet. X-Info DBYD suite can connect to WFS (Web Feature Service), WMS (Web Map Service) or Esri REST services. The benefit of these services is that the data is not copied to our hosted servers but accessed on demand from the client’s GIS system, meaning the asset data is live and available to the X-Info DBYD suite in real time.

Q4: What is my AOI and how do I keep it up to date?

A4: The AOI (Area of Interest) is the area that is logged with 1100.com.au that triggers when you will receive an enquiry. If you’re adding new assets, always be mindful that they are still covered within your AOI. If your new assets extend outside your current AOI, a new one will need to be created and updated with 1100.com.au. This is something your friendly team at Mipela Support can assist you with.

Q5: Do I need to update by background maps as well?

A5: Cadastre can change over time, so it is also worth updating your background maps every few years.

Mipela recommends clients change their background layers to a State Government web service, rather than a static file. This will ensure it’s always up to date. It takes about 30 minutes for us to set this up. Simply contact the Support team to arrange this configuration.

Clients might also want to consider updating their response templates relating to the accuracy of this layer because it is not a fully accurate dataset – especially in remote areas where it is not reviewed by State Government departments as frequently.

If you would like further information or assistance, please contact the Mipela Support Team via email or call 1300 857 870.

ERA Water automates its asset protection with X-Info DBYD suite

Waterproofing Eastern Adelaide is being delivered by the Eastern Region Alliance (ERA); an alliance of the six councils in Metropolitan Adelaide’s eastern suburbs. The following three councils are directly involved in the planning and delivery of the project:

  • City of Burnside
  • City of Norwood Payneham and St Peters
  • Town of Walkerville

Easter Regional Alliance Water’s (ERA Water) 49 kilometre pipe network is reducing the reliance of potable water from the Murray River for irrigation.

ERA Water’s infrastructure captures storm water flowing down Third and Fourth creeks in Adelaide. This captured water goes through a treatment process and is stored during the winter months. In summer this stored and filtered water is distributed through the ERA Water pipe network to parks and reserves.

This drought proofs Adelaide’s eastern suburbs by supplying an alternate source of water supply to participating Councils and provides a cost effective alternate to SA Water.

We are proud at Mipela to care for and protect ERA Water’s pipe network with X-Info DBYD suite.

General Manager, Wally Iasiello said, “I was pleased with the support Mipela was able to provide in implementing an automated response system for our DBYD enquiries.”

More information on this interesting water conservation project can be found here.

Something GISsy – 90% of users just want a map

Most GIS Specialists have heard the saying “90% of GIS users just want a map”. So keep it simple: assuming your data is good, and you understand the requirements to build a map. Now what? How do you get it to the user?

Ignoring paper (due to cost, environmental unfriendly), lets look at digital delivery. These days nearly all users have mobile phones. Internationally, mobile Internet traffic sits at 54%. In Australia this is lower at 39%.

Lets see what trends there are regarding internet searches:

Well, at least maps are useful (according to the 6,770 million search results shown above). We have confirmed our opening statement “90% of GIS Users just want a map”. The technology or delivery service is not important to the users – we just need to get the map to them.

So, what about using a mobile app? The Top 10 Apps by Download  in 2020 (below) suggest that most users are more interested in Communication and Social media.

But looking at Travel Apps (below) we see Google Maps and Google Earth ranked at 2 + 3  respectively.

Summary

DELIVERY: Internet sites are ahead of mobile apps at this stage (6,778 million sites vs 88 million app downloads).

ACCESS : More and more users are using their mobiles, which can use apps and websites. Currently desktops require an emulator or mirroring software to use mobile apps. Microsoft has commenced development of an operating system (Windows 11) which has limited built in Android app support.

Keep it simple – get your maps out there!

ARTC implements X-Info DBYD suite as their automated response system

ARTC is a vital part of the transport supply chain for Australia with a 8,500 km rail network across five states and working with rail operators to provide access to rail for business and producers across Australia.

Earlier this year, Australian Rail Track Corporation (ARTC) contacted Mipela to discuss automating their Dial Before You Dig (DBYD) responses.

Being a DBYD member, ARTC up until this point had been manually responding to each enquiry.

The business required a fast and reliable response system that directed all enquirers to seek authorisation before breaking ground within a radius of the rail corridor.

Ensuring timely responses provides ARTC with visibility of these enquirers’ requests in the interactive map on the X-Info DBYD suite dashboard.

ARTC now have a responsive and reliable system working 24/7 providing peace of mind.

How Gladstone Area Water Board saves time processing permits using X-Info DBYD suite

Back in 2013 Gladstone Area Water Board (GAWB) were one of Mipela’s first clients to utilise the Works Management module that is associated with the Dial Before You Dig process.

Works Management module is an optional module that compliments X-Info DBYD suite by automating the management of permits. It provides a seamless workflow solution to view, action and report inquiries that have authority to conduct proposed works in the vicinity of the Client’s infrastructure from X-Info DBYD suite for the Client’s “Permit to Work” processes.

X-Info Works Management module is integrated into the same dashboard as the Client’s current X-Info DBYD suite portal.

This module can be applied to works in specific areas such as road reserves or high risk assets.

Tina Underwood, Technical Officer – GIS and Drafting at Gladstone Area Water Board said, “The Works Management module has provided so much value to our business. Not only does it automatically filter out the DBYD responses that will not require a permit, but the workflows also make sure that the permits are processed in accordance with the procedure, meaning no one drops the ball and no application is missed.”

“And it’s all there in the same system, along with any captured communications, contact details and associated documents. It’s the perfect audit trail.”

In early 2020, Gladstone Area Water Board further enhanced its permit management by introducing the use of mobile data capture app, X-Info Aware to the process. This app allows the inspectors to receive and respond to tasks assigned to them in real time, mitigating the need for paper forms. Following an inspection and approval, the permits can be automatically issued via email to the nominated person.

What’s new? Product update

Mipela GeoSolutions are releasing the latest product versions, available from 30 June 2021.

 

 

Version 6.1 of X-Info Connect and X-Info WebConnect contains some great new features, which include:

Capture Forms Accessibility for Non-Registered Users

Simple web forms to capture data is available for non registered users. This means external users can access forms to record and submit information without the need to login. The forms can be accessed by defining public settings for capture activities or sending an accessible link in an email. This is an ideal tool to capture stakeholder feedback.

Seamless Imagery Support

Any maps displayed in activities can now use seamless spatial data layers to display raster imagery as one layer. This results in efficient storage and uniform delivery of imagery.

 

 

Significant software changes for version 6.1 of X-Info Maps and X-Info DBYD suite have been made to accommodate the new Next Generation DBYD Referral Service.

Compatibility with Next Generation DBYD Referral Service

From 1 July 2021 the Association of Australian Dial Before You Dig Services (AADBYDS) is changing technology provider for the Next Generation DBYD Referral Service. The Next Generation DBYD Referral Service will be delivered by Esri Australia’s SmarterWX Sentinel application via the 1100.com.au website. Several changes to the X-Info Maps and DBYD software have been made to support this new service.

Seamless Upgrade

Upgrading from previous versions of X-Info Maps to accommodate the Next Generation DBYD Referral Service will be seamless by utilising an upgrade executable to handle field changes within X-Info DBYD suite configuration. For X-Info DBYD suite clients using X-Info Connect for their DBYD workflow beyond the automated responses, a X-Info Connect database upgrade utility is available to accommodate these changes.

Some other key features included in this version include:

  • Webhook support – Support for the SmarterWX Sentinel webhook to enable data to be delivered in real time
  • Next Generation DBYD Referral Service API – Utilising the new platform API by sending the response via the API
  • Enhanced multi threading – Multi threading improvements will be developed for email and web hook reading and processing
  • EWS Authentication – An additional email authentication method for DBYD email
  • Extended Browser Compatibility – Chrome and Edge web browsers are now supported for the administration console to configure both X-Info Maps and X-Info DBYD suite projects.

Update on DBYD service

Your X-Info DBYD suite portal – now with interactive maps

This exciting update to your X-Info DBYD suite portal provides a fresh approach and a simplified way to view your data. Spatially search for data and display results in an interactive map using the map search option on your dashboard.

Interrogating DBYD data has never been so easy, choose a street name and zoom in to see what enquiries have been made on that street.

The hover feature displays the sequence number and the enquirers name, click on it and go straight to the enquiry page to view all of the details.

More so than ever before, X-Info DBYD suite is delivering data in different ways to support our clients with an easy to use and informative portal. Mipela keep improving, to deliver you a fully maintained service that can be combined with Permit and Works Management options. X-Info DBYD suite forms one part of a larger solutions for our clients, proving automation for repetitive tasks where reliability is key.

Managing contaminated land compliance

Mipela recently rolled out a solution to automate and manage contaminated land compliance and reporting using X-Info DBYD suite’s Works Management module to the City of Sydney. This solution adds an additional layer (pardon the GIS joke) of protection to human safety and the environment in and around contaminated sites.

The solution uses spatial data to automatically identify excavation risks near or within known contaminated land sites. Once identified, the respondent automatically receives an email confirming they are within the buffer zone for a known contaminated land site and are provided with a detailed site plan, Environmental Management Plan (EMP) and Site Audit Statement (SAS) – all within just a few minutes of them lodging their Dial Before You Dig enquiry.

This sort of workflow automation that can be used for all types of environmentally sensitive sites like:

  • Contaminated land (PFAS, PCBs, etc.)
  • Hazardous disused assets (eg. decommissioned asbestos pipes, tanks)
  • Ecological regeneration sites
  • Natural ecological hazards (eg. acid sulphate soils, toxic weeds, invasive species).

To find out more, contact our DBYD specialist, Neil Aikman on 0490 026 231.

The APGA Knowledgebase has moved to a new platform

The Australian Pipeline and Gas Association (APGA) has moved its Knowledgebase to a new platform – ours!

As part of a strategic move by APGA to consolidate its applications, the following membership systems – Knowledgebase, Pipeline Engineering Competency System (PECS) and Tools/Resources will join the Pipeline Operators Group (POG) incident database using Mipela’s X-Info Suite. Users will be able to access these tools from links on the APGA website via a secure browser based portal.

“The new platform offers easier operation and straightforward searching for APGA members on a more robust platform,” APGA CEO Steve Davies said in an email to members. “Building and supporting industry capability is one of APGA’s strategic aims and has been our core business for more than 50 years. The APGA Knowledgebase is the central location for APGA technical material.”

“The APGA Knowledgebase is the first section of what will eventually become the central point for accessing APGA technical material. The next section to be transferred will be the APGA PECS which will happen later this year. We are excited to be able to make this material available on a purpose-built platform.”

The Knowledgebase is a major reference recourse for the pipeline industry, collecting knowledge, experience and lessons learned over decades. It contains more than 1,600 items of technical and other information from seminars and conferences in the pipeline industry, as well as working documents from major projects, collected over many decades. It has become an important reference for members working on projects or who simply have an interest in the technical aspects of the industry. It is easily searchable via a number of search terms.

City of Greater Dandenong implements DBYD automated response system

Late last year the City of Greater Dandenong contracted Mipela GeoSolutions to provide them with its Dial Before You Dig automated response system, X-Info DBYD suite. The Council had just become new members to the Dial Before You Dig Association in a move to better protect their assets.

The Council required user authentication using Azure Active Directory over OAuth2, a new function that Mipela offers its clients. Having its own product development and solution specialists inhouse enables Mipela to be able to continuously improve its offerings in this manner, offering these new features to all clients once they have been released.

Ensuring communication channels are open through a dedicated project team is one of the key measures of success in this project running as smoothly as it did.

“The Mipela team were proficient and experienced in guiding us through the Dial Before You Dig automation process. We’re new to this and having that level of support and expertise made the transition a smooth one”, said Milind Joshi, City of Greater Dandenong’s GIS Coordinator. “They were able to coordinate with our ICT team to ensure the Active Directory authentication was established with a minimum of fuss.”

“From a Mipela perspective, it’s always great to hear back from a happy client that their project has gone so well”, said Karen Thompson, Mipela’s Client Success Team Lead.

The City of Greater Dandenong can rest assured its underground assets are much safer now with Dial Before You Dig and X-Info DBYD suite.

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