Tag Archives: X-Info DBYD suite

X-Info DBYD suite portal is now rolling out the door

We have been firing out new feature releases regularly, but this one is fast becoming a favourite for X-Info DBYD suite clients who were first in on this gem.

X-Info DBYD suite portal is a new browser based user interface that provides users with a simple to use, intuitive access to their DBYD enquiry information in real-time. It now also offers a wider variety of reporting and contextual activities for users to capture and store email, phone call and meeting based communications associated with any enquiry.

There is also a new intuitive manual response processing workflow and the option to add a Permit Management System and integrate a mobile data capture app, X-Info Aware, to provide end to end workflows to support asset owners that want to manage their incoming enquirers and reinstatements after ground has been broken.

The new X-Info DBYD suite portal will enable a larger groups of users in your organisation to access information on ground breaking activities that are happening in your area of registered interest.

For our traditional X-Info Map software fans, you can still access X-Info Maps – that hasn’t changed!

Upgrading to the portal has commenced. If you would like to have access to this new interface and have not yet spoken with us, please call Jacqueline Button on 0422 223 033.

Introducing our new X-Info DBYD suite portal

Mipela are launching a new user interface for X-Info DBYD suite. The new portal provides a fresh, crisp user interface for DBYD administrators to generate detailed reporting, data exports, track communications, actions and optionally permit to work activities (Works Management module). The portal has a user friendly interface with powerful search capabilities and the opportunity to activate workflow process automation. The new portal offers an alternative way of interacting with DBYD data for those users who prefer an activity based user interface.

The X-Info DBYD suite portal allows you bring up detailed information on each DBYD enquiry received which includes downloadable response documents, spatial location information related to the request, and the enquirers contact information.

Users can also track communications directly within the portal and record details of phone conversations, emails and meetings. This provides an audit trail associated with the more challenging DBYD requests near to your assets as well as confirming permit to work activities have taken place and are properly documented. This can assist in areas where proper reinstatement needs to be monitored such as areas with heritage value, high traffic areas or high risk areas.

To monitor performance, the new portal also includes comprehensive reporting tools that allow users to generate configurable charts and graphs, download data and send regular reports.

If you think the new X-Info DBYD suite portal is the tool for you, contact our DBYD Specialist, Jaci Button on 1300 807 770.

Managing contaminated land compliance

Mipela recently rolled out a solution to automate and manage contaminated land compliance and reporting using X-Info DBYD suite’s Works Management module to the City of Sydney. This solution adds an additional layer (pardon the GIS joke) of protection to human safety and the environment in and around contaminated sites.

The solution uses spatial data to automatically identify excavation risks near or within known contaminated land sites. Once identified, the respondent automatically receives an email confirming they are within the buffer zone for a known contaminated land site and are provided with a detailed site plan, Environmental Management Plan (EMP) and Site Audit Statement (SAS) – all within just a few minutes of them lodging their Dial Before You Dig enquiry.

This sort of workflow automation that can be used for all types of environmentally sensitive sites like:

  • Contaminated land (PFAS, PCBs, etc.)
  • Hazardous disused assets (eg. decommissioned asbestos pipes, tanks)
  • Ecological regeneration sites
  • Natural ecological hazards (eg. acid sulphate soils, toxic weeds, invasive species).

To find out more, contact our DBYD specialist, Neil Aikman on 0490 026 231.

The APGA Knowledgebase has moved to a new platform

The Australian Pipeline and Gas Association (APGA) has moved its Knowledgebase to a new platform – ours!

As part of a strategic move by APGA to consolidate its applications, the following membership systems – Knowledgebase, Pipeline Engineering Competency System (PECS) and Tools/Resources will join the Pipeline Operators Group (POG) incident database using Mipela’s X-Info Suite. Users will be able to access these tools from links on the APGA website via a secure browser based portal.

“The new platform offers easier operation and straightforward searching for APGA members on a more robust platform,” APGA CEO Steve Davies said in an email to members. “Building and supporting industry capability is one of APGA’s strategic aims and has been our core business for more than 50 years. The APGA Knowledgebase is the central location for APGA technical material.”

“The APGA Knowledgebase is the first section of what will eventually become the central point for accessing APGA technical material. The next section to be transferred will be the APGA PECS which will happen later this year. We are excited to be able to make this material available on a purpose-built platform.”

The Knowledgebase is a major reference recourse for the pipeline industry, collecting knowledge, experience and lessons learned over decades. It contains more than 1,600 items of technical and other information from seminars and conferences in the pipeline industry, as well as working documents from major projects, collected over many decades. It has become an important reference for members working on projects or who simply have an interest in the technical aspects of the industry. It is easily searchable via a number of search terms.

AADBYDS next gen Dial Before You Dig referral service

On 13 July 2020, the  Association of Australian Dial Before You Dig Services Ltd (AADBYDS) announced the providers for its next generation referral service that will replace the current OneCall.1100.com.au platform. This new referral service is expected to be developed over the coming year and is currently anticipated to be in place by the latter half of 2021.

Details on the new 1100.com.au platform are limited at this stage, however we do know it will be cloud based and open self managed service. Mipela will continue to provide updates to our X-Info DBYD suite clients as they become available.

Mipela welcomes the establishment of the new DBYD digital damage and injury prevention ecosystem and the continued advancement of data capture, workflow automation and reporting which we have been pursuing for over the last two decades.  For us it will continue to be business as usual, dedicated to “Connecting people with information”. We remain committed to providing DBYD solutions and services to our clients (asset owners, locators and associations) to Avoid a “hole” lot of trouble across Australia and New Zealand.

Latest Release Notes – what’s new?


An updated version of X-Info Aware 2.4 will be available by the end of the month on Google Play and the Apple app store. The update includes the following features:

Support for iPhone11 and iOS 13

IOS 13 and iPhone 11, 11Pro and 11ProMax are now supported for IOS devices.

Updated Login

Logging in to the X-Info Aware app has been updated to allow for different authentication methods. The process has been updated for users to enter a simplified URL address to connect to.

Updated System Drawer Settings

The system drawer now includes some new options and updated Settings.

This includes a Logout option so Users can logout of the current connection.

The Report Issue function is also available which allows users to report any problems they may be experiencing in the X-Info Aware app. A form is launched to easily provide details of the issue, which is sent to Mipela Support team for investigation.

The Settings have been refined for users to provide access to relevant configuration tools for using X-Info Aware for their device.

 

          
X-Info Maps and X-Info DBYD suite version 6.0 has just been released. The Support team will be in contact soon to arrange an upgrade. The update includes the following new features:

Support for 2020 Projections

X-Info Maps now supports datasets with 2020 Projections, for example GDA2020 which aligns with the new continent-fixed datum which will bring the coordinates of Australia’s mapped features back into line with global systems.

ESRI Mapping Services Supported

ArcGIS Server map services host map data in cached (tiled) or non-cached (dynamic) format. For ESRI Mapping Services, sets of raster (imagery) and vector (feature) data are consolidated into layers and made available as one web service. ESRI Mapping Services for both features and images can now be imported into X-Info Maps and X-Info DBYD suite using defined URL’s to display these layers.

WMS/WFS Support

Enhancements have been developed to support current versions of WMS and WFS layers. Additional UI has been added to control versions and axis order for WMS and WFS.

Updated Libraries and Projection files

Libraries such as GDAL (Geospatial Data Abstraction Library), Proj4 and SQLite have been updated to provide enhanced support for geospatial data formats and over 6,000 registered projections.

Enhanced Active Directory

Active Directory authentication has been enhanced to support Azure AD over OAuth2 for users to login to X-Info Maps and X-Info DBYD suite.

City of Greater Dandenong implements DBYD automated response system

Late last year the City of Greater Dandenong contracted Mipela GeoSolutions to provide them with its Dial Before You Dig automated response system, X-Info DBYD suite. The Council had just become new members to the Dial Before You Dig Association in a move to better protect their assets.

The Council required user authentication using Azure Active Directory over OAuth2, a new function that Mipela offers its clients. Having its own product development and solution specialists inhouse enables Mipela to be able to continuously improve its offerings in this manner, offering these new features to all clients once they have been released.

Ensuring communication channels are open through a dedicated project team is one of the key measures of success in this project running as smoothly as it did.

“The Mipela team were proficient and experienced in guiding us through the Dial Before You Dig automation process. We’re new to this and having that level of support and expertise made the transition a smooth one”, said Milind Joshi, City of Greater Dandenong’s GIS Coordinator. “They were able to coordinate with our ICT team to ensure the Active Directory authentication was established with a minimum of fuss.”

“From a Mipela perspective, it’s always great to hear back from a happy client that their project has gone so well”, said Karen Thompson, Mipela’s Client Success Team Lead.

The City of Greater Dandenong can rest assured its underground assets are much safer now with Dial Before You Dig and X-Info DBYD suite.

Keeping your DBYD data current

We all know how important Dial Before You Dig (DBYD) is for keeping your assets safe from incidents and damage. X-Info DBYD suite is a great tool to manage and automate your DBYD responses and, as with any system, it’s only as good the data it uses. Here’s a few tips on how to keep your X-Info DBYD suite up to date – especially if you’re adding new assets.

Q1: How do I keep my DBYD data current?

A1:  There are a number of ways to make sure the DBYD is using your most update information.  You can simply send your data to our Support team for updating whenever you require – whether the frequency is monthly, quarterly or other.  We will then copy the data up to our hosted servers, test the data is working as expected and confirm the update.

Q2:  Can we use WMS & WFS?

A2:  WMS (Web Map Service) and WFS (Web Feature Service) are Mipela’s preferred methods to transfer GIS specific data across the internet. The benefit of these services is that the data is not copied to our hosted servers but accessed on demand from the clients’ GIS system.  This way all changes to the asset data are live and available to X-Info DBYD suite in real time as soon as they are made.

Q3: Sometimes my data updates are too big to email. Is there an FTP service we can use?

A3:  FTP (File transfer protocol) is a method transfer data over the Internet. It is very useful for large datasets and can also be set up to transfer data automatically on a set schedule, thus automating the process. Contact our Support team if you need to know more.

Q4: What is my AOI and how do I keep it up to date?

A4: The AOI (Area of Interest) is the area that is registered with 1100.com.au that triggers when you will receive an enquiry. If you’re adding new assets, always be mindful that they are still covered within your registered AOI. If your new assets extend outside your current AOI, a new AOI will need to be created and supplied to 1100.com.au. This is something our friendly Support team can assist you with.

If you would like further information or assistance, please contact Mipela Support team on  1300 857 870.

What’s new – product update

  • Introduction of new functionality to capture the device and capture form ID

  • Print button is now available for all activities
  • Links can be built and added to email actions for direct access to objects via an email

  • Custom fields now available in email template

  • Introduction of a double click function to open images
  • Multiple websites – the ability to set up multiple X-Info WebConnect sites that open a single connection (no dropdown list of connections)
  • Print button is now available for all activities
  • Simplified configuration for https reverse proxy and websocket setup via a new X-Info WebConnect tab in X-Info Connect server settings.

Automation in Remote Regions Delivers Multiple Benefits to Council

Isaac Regional Council is the resources capital of Queensland, producing more than half of Queensland’s total saleable coal.

The Council’s role is to provide facilities throughout the region in an effective and efficient manner and encourage strategic and sustainable development of the area for the benefit of all residents. As part of Councils continuous improvement strategy, they have looked to technology and in turn to Mipela to implement an automated response system for their Dial Before You Dig (DBYD) enquiries, namely X-Info DBYD suite.

Automation of this service ensures valuable staff resources are retained for important work that technology can’t replace. Regional areas strive to retain great people that deliver value to Council, which was a large part of Isaac Regional Council looking for a solution to these DBYD tasks.

X-Info DBYD suite also delivers a service that responds to enquiries 24/7, regardless of weekends or public holidays.

Having an automated response system in X-Info DBYD suite now means that enquirers will get a quick, accurate response, ensuring Council are doing all they can to not only protect their assets but to also protect council residents from unforeseen disruption.