APA is a leading Australian energy infrastructure business. The company has been a client of Mipela since 2002 when X-Info DBYD suite was first implemented to initially protect its Queensland transmission pipelines. Since that time Mipela have worked closely with APA Group to automate many business processes including land, stakeholder and third party works management, safety management studies and of course Dial Before You Dig automated response system – to name just a few.
As Mipela continually develops and evolves its software, there are often opportunities to optimise and further automate existing business processes. This was the case in a recent project that was undertaken to reduce the large number of changesets and simplify the current workflows for all of APA Group’s National third party works and DBYD assessment processes using X-Info Connect Activities.
Mipela were able to provide APA Group with a proof of concept which assisted in getting early adoption of the proposed changes with key stakeholders and clear benefits realisation. During the project, an agile approach was taken to test for business process improvement and data management, contributing to a well run project and excellent outcomes for all involved.
“Searching encroachments now is much easier and intuitive for users. It has reduced workload for each team member by 1 to 1.5 hours a day,” said Rae Wood, Team Lead Infrastructure Protection Services. She added, “The time it previously took to process and manage DBYDs assessed as encroachments has significantly reduced, resulting in an average time savings of 37% for that assessment type.”
Manager Infrastructure Protection, Engineering and Planning, Ross Larsen said, “This was a well run project that has delivered great results for APA Group”.