Linbeck Contractors provides construction, repairs and maintenance and licenced plumbing services to asset owners in the gas and water industry.
Their work involves underground works, which all require a Dial Before You Dig (DBYD) enquiry to be lodged, to ensure no damage is caused to underground assets. The lodging of an enquiry and receipt of responses is a time consuming process, something Linbeck’s Administrator, Melanie Hurditch hadn’t realised exactly how much until they started using X-Info Plans Management.
By implementing Mipela’s X-Info Plans Management, Linbeck were able to significantly reduce the administrative tasks related to collating, printing and scanning their DBYD responses. Linbeck’s field teams now have access to every job 24/7 through X-Info Plans Management via a browser on their smart phones.
Linbeck’s Director, Joe Lynch said, “Mitigating risk was one of the key factors in seeking out a solution but the economic and environmental benefits have since become clearly evident.”
For more information on X-Info Plans Management, contact Jacqueline Button on 1300 807 770.
In our last newsletter, we introduced you to X-Info Plans Management, a browser based solution that automated the collation of your incoming DBYD responses.
Zinfra were one of the first companies to hop on board with this new solution in the later part of 2016. The value of using this tool is clearly demonstrated the savings in time and resources taken to receive and reconcile the incoming responses.
“Being able to check on any job via a web based console gives us the opportunity to just get on with the other planning and scheduling tasks associated with field work”, said Jason Luichareonkit, Business Systems Manager at Zinfra. “We have seen a significant business process improvement since introducing X-Info Plans Management”.
The number of DBYD enquiries Zinfra is making using X-Info Plans Management in NSW alone has increased manyfold – a true testament to the buy in and peace of mind from the business.
“We are currently onboarding Zinfra’s other states to realise the value of X-Info Plans Management in our planning and scheduling work.”
“I have worked with many system integrators and I must say that the attitude and the customer focus centric approach of every one at Mipela is outstanding. Nothing was too big of a deal. All enquiries and teething issues during and after implementation were answered in a timely manner”, added Luichareonkit.
If your team are lodging large quantities of Dial Before You Dig enquiries with 1100.com.au, then we’ve got something you might be interested in.
X-Info Plans Management is a browser based solution that automates the collation of your incoming DBYD responses. Once all responses against an enquiry have been received, each nominated user will receive an email directly to advise them that the enquiry has been fulfilled – it’s that simple! Within that email they will receive a hyperlink to all of the information sent by the asset owners – including the email content and any attachments (which is often where the really important information is) and a link directly to the X-Info Plans Management dashboard so that they can check on any of the detail.
Not only does X-Info Plans Management significantly reduce the administration burden on your projects, it increases compliance and reduces project planning risks through proactive features such as automatically reminding you every 28 days when your current dials are due to expire.
In summary, X-Info Plans Management gives you a peace of mind that all DBYD enquiries are followed through accordingly. It’s a no brainer, really.