One of Mipela’s long standing clients, The City of Rockingham in Western Australia recently rolled out X-Info Plans Management to proactively manage the safe planting of more than 600 trees.
In July 2021 the City of Rockingham has successfully secured $66,000 in grant funding from the State Government’s Urban Canopy Grant program to plant more than 600 new trees across the community. The Urban Forest Canopy Program is delivered by the City of Rockingham with support from the Water Corporation and WALGA.
Planting trees requires breaking ground, which means the City needs to lodge a Dial Before You Dig enquiry for each location. Managing the incoming responses from these enquiries (on average 6 responses per enquiry) takes a lot of time, effort and coordination. The City, who also have used Mipela’s X-Info DBYD suite automated response system for several years, identified that X-Info Plans Management would simplify and automate this manual process of ensuring it was safe to plant the trees without damaging any underground assets or putting their staff at risk.
City of Rockingham Mayor, Deb Hamblin said, “These trees will be invaluable to the City’s green capital and will play a significant role in providing a green, liveable City for current and future generations. The 2021/2022 Urban Canopy Grant program focuses specifically on reducing the urban heat island effect and aims to create cooler corridors for community members to enjoy.”
X-Info Plans Management is a web based app that automates the collation of your incoming DBYD responses.
With X-Info Plans Management, you simply lodge your enquiries with DBYD, then receive a single notification to let you know all responses are ready for viewing through the X-Info Plans Management app where your staff can access all maps, documents and associated communications.
X-Info Plans Management now has a new tab called Plans Management Field Portal specifically designed for field workers to view on their smart device.
This new tab allows easy viewing for field crews to quickly search and retrieve all the responses to the DBYD enquiries that they have lodged. All information is made available in an easy to view format and there is no chance mixing up responses from another job, we have filed them all together. One enquiry gives you all the responses, letting you get on with the job.
Once open, you can share a PDF response vie email, text or any other messaging service to external parties by using the forward option at the bottom of the screen.
There’s more info available here on our website.
Contact our Client Success team for more info on +61 7 3252 5589 or email@example.com.
Linbeck Contractors provides construction, repairs and maintenance and licenced plumbing services to asset owners in the gas and water industry.
Their work involves underground works, which all require a Dial Before You Dig (DBYD) enquiry to be lodged, to ensure no damage is caused to underground assets. The lodging of an enquiry and receipt of responses is a time consuming process, something Linbeck’s Administrator, Melanie Hurditch hadn’t realised exactly how much until they started using X-Info Plans Management.
By implementing Mipela’s X-Info Plans Management, Linbeck were able to significantly reduce the administrative tasks related to collating, printing and scanning their DBYD responses. Linbeck’s field teams now have access to every job 24/7 through X-Info Plans Management via a browser on their smart phones.
Linbeck’s Director, Joe Lynch said, “Mitigating risk was one of the key factors in seeking out a solution but the economic and environmental benefits have since become clearly evident.”
For more information on X-Info Plans Management, contact Jacqueline Button on 1300 807 770.
In our last newsletter, we introduced you to X-Info Plans Management, a browser based solution that automated the collation of your incoming DBYD responses.
Zinfra were one of the first companies to hop on board with this new solution in the later part of 2016. The value of using this tool is clearly demonstrated the savings in time and resources taken to receive and reconcile the incoming responses.
“Being able to check on any job via a web based console gives us the opportunity to just get on with the other planning and scheduling tasks associated with field work”, said Jason Luichareonkit, Business Systems Manager at Zinfra. “We have seen a significant business process improvement since introducing X-Info Plans Management”.
The number of DBYD enquiries Zinfra is making using X-Info Plans Management in NSW alone has increased manyfold – a true testament to the buy in and peace of mind from the business.
“We are currently onboarding Zinfra’s other states to realise the value of X-Info Plans Management in our planning and scheduling work.”
“I have worked with many system integrators and I must say that the attitude and the customer focus centric approach of every one at Mipela is outstanding. Nothing was too big of a deal. All enquiries and teething issues during and after implementation were answered in a timely manner”, added Luichareonkit.
If your team are lodging large quantities of Dial Before You Dig enquiries with 1100.com.au, then we’ve got something you might be interested in.
X-Info Plans Management is a browser based solution that automates the collation of your incoming DBYD responses. Once all responses against an enquiry have been received, each nominated user will receive an email directly to advise them that the enquiry has been fulfilled – it’s that simple! Within that email they will receive a hyperlink to all of the information sent by the asset owners – including the email content and any attachments (which is often where the really important information is) and a link directly to the X-Info Plans Management dashboard so that they can check on any of the detail.
Not only does X-Info Plans Management significantly reduce the administration burden on your projects, it increases compliance and reduces project planning risks through proactive features such as automatically reminding you every 28 days when your current dials are due to expire.
In summary, X-Info Plans Management gives you a peace of mind that all DBYD enquiries are followed through accordingly. It’s a no brainer, really.