A word from the Boss

Welcome to our 2021 Spring newsletter

Service Enhanced Solutions to accelerate your ESG Program

In this edition we provide a sneak peak of the X-Info Connect v6.2 release, ARTC’s rollout of X-Info DBYD suite and an update on new features available in X-Info Plans Management.

The energy and infrastructure sectors are at a point of inflection. Global events such as COVID-19 and a supply and demand unbalance are providing a challenging environment for companies, management, and technical teams on the frontlines. History proves that technology innovation accelerates when disruptive events occur.

How we look to develop a sustainable environmental, social, governance “license to operate” are each a significant objective. There’s never been a more important time for business to show stakeholders their human side. Not with words, but through actions. By doing the right thing and by delivering positive experiences for their internal and external stakeholders is we believe 100% about people.

Mipela GeoSolutions commercial-off-the-shelf Solution-with-a-Service allows you to focus on the lifecycle of your Service and Assets utilising our innovative X-Info suite technology to capture, measure and report on your daily activities with the view to optimise and continuously improve with technical assurance.

In closing, I would like to acknowledge and welcome one of our most recent new clients ARTC to the Mipela family.

Please reach out to us if you have any questions, let us know what we have done well or not so well in these last three months. It goes without saying that we take nothing for granted and are grateful for your ongoing support. We look forward to continuing our purpose of “connecting people with information”.

From all the team at Mipela GeoSolutions, stay safe!

Hayden McDonald
Founder and Managing Director

A word from the boss

Empowering people to identify insights

Welcome to our 2021 Winter newsletter.

The last quarter at Mipela has seen a significant number of our Client Success, Solutions, Support, Product teams working diligently in the Dial Before You Dig space as we prepare with our Clients to cutover to the AADBYDS new Referral Service of the Future on 1 July 2021. I personally would like to thank everyone involved internally at Mipela, externally with our Clients and the Association for the collaborative team effort that has been undertaken to ensure this national service can continue to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services (power, gas, water, telecommunications) we use every day.

This important project has made me think about how do we make more accurate decisions? We have tasked our teams with constantly improving and innovating different aspects of the organisation, from operational efficiency and client experience to actual performance. The constant hurdle is uncovering where untapped value lies to further innovate. To achieve this, we have tried to create an environment with no judgment or opinions on data. Using data to communicate our progress or highlight where we are missing information, to do our daily activities, helps to uncover areas of real potential and, once rectified, improves the experience for everyone. In doing so we have had to communicate candidly to ensure everyone understands the shared goals we are looking to achieve for a successful project.

June sees US going the extra distance in our 11^th year of supporting the MS Brissie to Bay in our #projectMAD “30 Day Challenge”. Our team of 54 MAD participants from Mipela, Partners (DBYD Qld, ISGQ, MC Global, Powered, Sentanil Systems), Suppliers and Colleagues have committed to a virtual trip of 25,000km (one kilometre for each person in Australia that has MS) around the coastline of Australia #makeeverykmcount raising awareness of Multiple Sclerosis and funds to MAKE A DIFFERENCE for those living with this debilitating disorder. Thank you to everyone who us supported us to date in raising $46,744 is very humbling considering the times we face. For those interested in our journey to date click on this link.

Please reach out to us if you have any questions, let us know what we have done well or not so well in these last three intensive months. Personally, for me it has been a time to be reflective, adaptive and I want to continue to be proactive. It goes without saying that we take nothing for granted and are grateful for your ongoing support.

From all the team at Mipela GeoSolutions, stay safe!

Hayden McDonald
Founder and Managing Director

Some days are great, some days are good, some days are bad

With work I am sure you will agree, some days are great, some days are good, some days are bad – we’ve all been there. I thought I would share some thoughts on how to be more productive using technology, with the aim to be working smarter, instead of harder:

• Focus on Systems Instead of Goals – systems are the best way to progress since they reward effort and we can control all the variables
• Track and Measure Output, Not Input – we need to have a sense of direction in those efforts, to know what we are trying to accomplish, a system is an ideal way to control how to achieve an output
• Live by the 80/20 Rule – helps you gain clarity on what is truly important to sustain innovative work
• Automate Repetitive Tasks – means more time to focus on creative and productive work
• Be Data Driven – allows you to focus on the facts and eliminate the emotion and opinions in our day to day decision making processes.

Our recent new clients include Canadian Solar, Goldwind’s Coppabella Wind Farm and Clarke Creek Wind and Solar Farm as well as Veolia’s Springvale Mount Piper Power Station Water Treatment Plant and pipeline to the extended Mipela family.

Going ons at Mipela

In this edition we provide a wrap-up of our recent X-Info User Group meeting in Adelaide and some handy information for X-Info DBYD suite clients on getting the most out of your automated response system. We’ll also look at how renewable projects are utilising X-Info Suite for community engagement, stakeholder and land access management as well as automated contract payments.

I would like to acknowledge and welcome our most recent new clients, City of Greater Dandenong, Canadian Solar, Walcha and Vestas.

Karen Thompson, John Quigley, Neil Aikman and I are looking forward to catching up with existing clients, learning lots and meeting some new people at the 2019 Annual Convention and Exhibition of the APGA: “Infrastructure for the future” in Adelaide 13 – 15 October. Pop by and say hi at Stand 22 to see how we assist our Clients “Catch the Next Wave” use our technology to protect their assets, respond to landholders, construction material traceability, understand operational risks, and target field services by delivering high-quality solutions to support their key operations, projects and stakeholder interactions to consistently operate as productively as possible by doing the right things. Make sure to put your name in the draw for a chance to win a “CoolCabanas” – the worlds best beach sun shelter – that won’t blow away setting you up for the best summer by the surf!

3 proven ways to empower technology

In this article, we share Isaac Regional client success story, a wrap-up of one of our 2019 #projectMAD initiatives to make a difference for those suffering with multiple sclerosis, present  another X-InFocus tech tip and update of our teams activities in connecting people with information.

Successful companies know that IT is not an afterthought—it’s a critical ecosystem supported by a strong team and connected by technology and processes, and it’s all about creating accord between these moving parts.

To empower technology and optimise its role for the delivery of information within an organisation, there are three things leaders must do.

• Operationally deliver relevant data, when and where it’s needed
• Tailor the experience to meet everyone’s needs
• Collaborate in real time to strategically make better decisions, faster.

I wish you all the best in your daily activities and would like to close by welcoming the following new staff Hine Laban Support Team Leader, Michael Short Senior Solutions Specialist and Mohsan Sadiq Project Manager in our Brisbane HQ. Our new clients AEROmetrex, APA Networks, City of Melton, Countrytell, Hunter Water, Isaac Regional Council and Cross Yarra Partnership to the extended Mipela family.

Hayden McDonald
Managing Director

Bringing  together data, systems and people

Eating your own dog food, also called dogfooding, occurs when an organization uses its own product.This can be a way for an organization to test its products in real-world usage. Hence dogfooding can act as quality control, and eventually a kind of testimonial advertising. Once in the market, dogfooding demonstrates confidence in the developers’ own products.

Wikipedia

From marketing and sales, to solutions, to support, to products, to admin, to the board, everyone at Mipela truly believe that using the X-Info suite makes them more productive, their work more enjoyable, and their workdays less stressful by connecting our data, systems and people. What is fascinating about the latest release of X-Info WebConnect business process software, we believe that the web browser based Activities are allowing Mipela to:

• Encourage fact-based, decision making
• Empower individuals and teams to be inter-dependent
• Encourage productive use of valuable time and our resources
• Increase trust, accountability, and visibility of completing our daily tasks
• Create a good feedback loop of where we are at, so we can look to continuously improve

This also allows us to test the latest versions of our products in real life usage to validate before it’s released, enabling proactive resolution of potential inconsistency or dependency issues, which is a humbling process.

Simplifying how work gets done

With the next generation development of the X-Info suite underway, our measure of success and in turn our clients depends on our ability to change. The instability caused by globalisation and advance of new disruptive technology guarantees only the adaptable will survive.

Success in the digital age is not only defined by the formulation of good ideas but the ability to implement those ideas in a rapidly shifting environment. Technology is changing the world at an ever increasing speed. Disruptive business models (Airbnb, Netflix, Uber) are leaving established organisations in the wake of their more agile competitors. Change can only occur when people, process and technology are aligned/connected.

We need to empower people to alter their ongoing operations at the point they capture data while delivering outcomes in a dynamic environment. This is where changing business environments, ERP implementations, reorganisations and mergers, changing product and service offerings, changing laws and regulations are constantly in flux.

But we can’t do it alone. With our suppliers, our partners, our people, our clients’ teams, together we are committed to the continuous process of analysing, designing and monitoring our activities to perform tasks efficiently and effectively and look forward to sharing more on this in future newsletters.

Solving our clients’ needs

In this edition we provide a wrap up of the first Oceanic Damage Prevention Conference (ODPC) on the Gold Coast, our recent X-Info User Group meeting in Brisbane, a sneak peak of the X-Info Aware Version 2.4 release,  the development of the Australian Safety Management Study under AS2885 and Linbeck Contractor’s use of our X-Info Plans Management.

I would like to acknowledge and welcome our most recent new clients, Transport Canberra and City Services and Yarra City Council. August 2018 recently marked the 21st anniversary of the company’s founding. A warm thank you to all of our team (past and present), suppliers, partners and clients for your continued support.

In closing, Dean Howell, John Quigley and I really enjoyed catching up with our existing clients, learning lots and meeting some new people at the 2018 Annual Convention and Exhibition of the APGA: celebrating “Australia’s Pipelines: 50 years of safe and reliable delivery of energy and water” in Darwin 8 – 11 September. Congratulations to Stephen Ohl on winning the Scrabble Luxury Edition!

Hayden McDonald
Founder & Managing Director

Data Never Snoozes!

In this Summer edition read about the capability of our team’s expertise to meet the compliance needs in your organisation.

We touch on AGL Energy’s move to Mipela GeoSolutions’ innovative and responsive, cloud hosted solution to simplify how users can now easily interact with their critical property business information.

Data is the modern world’s new gold or oil. It flows and pushes everything in the global economy, spawning terms such as “big data”. And just like gold and oil, this resource needs to be protected and so data integrity has become a critical part of any business.

Data is on overdrive. Data is exploding faster than our ability to put our arms around it, so you’re going to have to adapt. It’s being generated at break-neck pace, flooding out of the dozens of connected devices we use every day, and it shows no signs of slowing down.

An effective compliance solution is essential to good corporate governance and risk management. If you would like to reduce the risk of oversight, substantial fines, and demonstrate compliance, then contact us today to see how Mipela can assist you.

I would also like to recognise, and welcome to the Mipela family, our new Clients, Farming Together, Gondwana Consulting, Hydro Tasmania and TasNetworks.

Finally, I thank you for your trust and support through 2017. On behalf of the team at Mipela GeoSolutions, we wish you and your family a happy Christmas and safe travels during the festive seasons. We look forward to continuing to work with you in the New Year.

Hayden McDonald Founder & Managing Director

People – celebration of purpose

To think it all started because of ‘US’!

August 2017 marked the 20th Anniversary of the company’s founding, an important milestone for the company as we reflect on our heritage and accomplishments. Mipela GeoSolutions is continually investing in our talented staff and we continue to celebrate long term business relationships with our valued clients.

The quality of our team and their highly skilled work continues to receive very positive feedback from our clients who highly value our service delivery.

On reflection, the major difference I see between “old” and “new” GIS technology is that today GIS is more than cartography. GIS first generation products were foremost an application for producing good looking paper maps and doing spatial analysis with the underlying data. The current-generation GIS technology (such as our X-Info Suite) are slightly different in that they offer a project/solution-based approach, meaning that a map is just one part of the puzzle. A map is no longer the final destination, but can be the starting point to greatly enhance workflows as what I would term a “GeoSolution” to systemise or automate a client’s business processes.

Today, Mipela GeoSolutions deliver an array of services committed to our purpose of “connecting people with information”. We have fully embraced the sectors progress with our focus on how technology can meet the needs of our clients using our X-Info suite of software.

A warm thank you to all of our team (past and present), suppliers, partners and clients for your support over the past 20 years.