Ever wondered how TransLink manage their Bus Stops?

TransLink is a division of the Queensland Department of Transport and Main Roads with management responsibility of adds, moves, maintenance and changes for more than 17,000 active bus stops across the State.

In 2018 TransLink invited Mipela to participate in a proof of concept to replace its existing, end of life Bus Stop Portal with a new Bus Stop Management System (BSMS). This solution required the ability to store, manage and allocate works on bus stop infrastructure and its corresponding components. The new BSMS would also include the additional functionality of being able to receive bus stop infrastructure upgrade funding applications from Councils and assess these applications via workflow with internal users.

Challenges

The incumbent solution was end of life and unsupported, so timing in delivering the new solution was of the essence.

The TransLink project team had existing business based roles to perform whilst also being committed to the project. This coupled with the part time nature of some of their subject matter experts, timing and effective communication was key. The project adopted changes to optimise the engagement opportunities with face to face workshops proving the most effective.

Solution

TransLink’s new BSMS has delivered the required functionality with the flexibility of being able to improve existing processes and adopt a continuous improvement approach to how the team works.

The new system has allowed TransLink’s BSM team to bring on board new Councils and bus companies across the State.

Users can easily access the information they need to perform their jobs in an intuitive, browser based portal.

Interactive mapping functionality allows users to quickly drill down to the area they are interested in and access the relevant information without trolling through lists of irrelevant data.

The mobile data capture app, X-Info Aware has introduced the ability for users to capture information in the field and share in real time with the BSM team in the office. This significantly reduces the maintenance time if there is an issue and improves turnaround times for repairs and installations.

Contractors, bus companies, Councils, and other relevant parties can easily gain access to their relevant data via a browser based portal.

Reporting is automated either through scheduled .pdf files that are emailed to nominated personnel or real time dashboards that show what each user need to see in order to perform their role and meet their targets.

Results

The flexibility of this project was a result of a true ongoing partnership between the TransLink BSM team and the Mipela implementation team. The lines of communications were always open and are still well utilised.

The BSMS project has delivered well and truly above the functional and non functional requirements of the project. Workflows were streamlined as the project progressed, whilst still delivering on the core requirements.

The end product is a highly flexible system that the BSMS will continue to configure to improve their existing processes and workflows.

Managing contaminated land compliance

Mipela recently rolled out a solution to automate and manage contaminated land compliance and reporting using X-Info DBYD suite’s Works Management module to the City of Sydney. This solution adds an additional layer (pardon the GIS joke) of protection to human safety and the environment in and around contaminated sites.

The solution uses spatial data to automatically identify excavation risks near or within known contaminated land sites. Once identified, the respondent automatically receives an email confirming they are within the buffer zone for a known contaminated land site and are provided with a detailed site plan, Environmental Management Plan (EMP) and Site Audit Statement (SAS) – all within just a few minutes of them lodging their Dial Before You Dig enquiry.

This sort of workflow automation that can be used for all types of environmentally sensitive sites like:

• Contaminated land (PFAS, PCBs, etc.)
• Hazardous disused assets (eg. decommissioned asbestos pipes, tanks)
• Ecological regeneration sites
• Natural ecological hazards (eg. acid sulphate soils, toxic weeds, invasive species).