Focus on the complex, the urgent and the sensitive

RREDD’s focus is on the complex, the urgent and the sensitive. Specialising in community engagement, dispute management and Indigenous engagement, Director, Craig Jones has more than thirty years’ experience working with Indigenous communities to progress development.

Many of the projects the RREDD team work on are complex matters and require fastidious record keeping. When looking at a solution to manage the information associated with these projects, Craig turned to Mipela.

X-Info StakeholderManagement is used to manage stakeholder and interaction records across multiple projects for RREDD. These projects vary from pipeline dig-ups, requiring cultural heritage consultation, to specific mediation matters between companies and community or between Indigenous people and groups. Mipela’s cloud solution, X-Info StakeholderManagement ensures Craig and the team always have access to record key interactions with stakeholders. They are also able to visualise important locations with the integrated web mapping. That visualisation can often be really important and Mipela also provides map outputs for Craig and the team to support key discussions.

Craig describes the use of the X-info StakeholderManagement and the mapping system as significant in RREDD’s day to day practice. “The mapping and the stakeholder management system help to provide key data and visualisations that build trust with parties and enable us to keep track of our engagements with groups and individuals. Ultimately, the system builds a picture of our work which contributes to the management of social risk and positive outcomes between parties” said Craig.