Bringing  together data, systems and people

Welcome to our Autumn newsletter for 2019!

The other day I was asked in a presentation how does everyone at Mipela get their work done? I replied we are a “dogfooding” organisation.

Eating your own dog food, also called dogfooding, occurs when an organization uses its own product.This can be a way for an organization to test its products in real-world usage. Hence dogfooding can act as quality control, and eventually a kind of testimonial advertising. Once in the market, dogfooding demonstrates confidence in the developers’ own products.


From marketing and sales, to solutions, to support, to products, to admin, to the board, everyone at Mipela truly believe that using the X-Info suite makes them more productive, their work more enjoyable, and their workdays less stressful by connecting our data, systems and people. What is fascinating about the latest release of X-Info WebConnect, we believe that the web browser based Activities are allowing Mipela to:

  • Encourage fact-based, decision making
  • Empower individuals and teams to be inter-dependent
  • Encourage productive use of valuable time and our resources
  • Increase trust, accountability, and visibility of completing our daily tasks
  • Create a good feedback loop of where we are at, so we can look to continuously improve

This also allows us to test the latest versions of our products in real life usage to validate before it’s released, enabling proactive resolution of potential inconsistency or dependency issues, which is a humbling process.

In closing, I’m excited to welcome Wil Waters who joins our Solutions Team in Adelaide and Erin Johnston as Support Specialist in Brisbane HQ and the new following clients Allwater, Ausgrid, Kestrel Coal Resources, Oilfield Pipeline Systems, Rural City of Wangaratta, The Shell operated QGC venture and TransLink to the Mipela Family as we continue with our purpose of Connecting People with Information. #wellplayed

Hayden McDonald

Managing Director