Managing Landholder Relationships to Support Social License

Mipela’s Service Delivery Manager, Adam Herbert and APA Group’s Manager for Corridor Integrity, Operations Engineering & Planning, Ross Larsen, recently delivered a joint presentation titled Managing Landholder Relationships to Support Social License to the APGA’s Pipeline Operators Group in Adelaide.

Strong landholder relationships are one of many aspects which support an infrastructure operator’s social licence to operate. Achieving this relies on clear processes supported by robust and flexible systems. This enables energy and infrastructure asset owners and operators to treat our landholders as valued partners in their ongoing operations.

Ross focussed on APA Group’s massive task in managing its Social License to Operate, given the number of landholders, the number of details required, and changes over time. APA Group cannot rely on a “set and forget” mindset, but rather must rely on continuous review and improvement and updating of processes.

Adam explored how systems like Mipela’s suite of X-Info offerings, must support the business processes and be adaptable to support improvements and changing requirements over time, while providing for transparency and collaboration between the infrastructure operator and landholder.

The presentation highlighted the importance of strong landholder relationships in maintaining an infrastructure operator’s social license to operate and underscored the need for flexible and robust systems to ensure long-term, effective landholder engagement.

Written by Adam Herbert

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