Multinet Gas Networks & X-Info Assurance suite: Mapping Out Another GE Smallworld success!

Multinet Gas Networks (MGN) is an active participant in Before You Dig Australia (BYDA), a national automated referral service that provides a single point of contact for accessing information about underground and above-ground utility infrastructure.
The BYDA interface plays a critical role in supporting MGN’s commitment to maintaining the integrity of its physical network. Furthermore, the BYDA system is formally recognised as a procedural control within MGN’s key documents that demonstrate the safe operation of the gas network and are submitted to regulatory authorities.

In 2022, the previous vendor advised that the legacy Dial Before You Dig interface used by MGN had reached end-of-life status, with only limited technical support available.

In response, MGN went to the market and evaluated alternative solutions.

Mipela had been providing this service through its offering. X-Info Assurance suite, for another AGIG business, Dampier Bunbury Pipeline (DBP), since 2007 and had successfully migrated their on premise instance of X-Info Assurance suite to Mipela’s cloud hosted solution in 2023. This provided additional assurance to the solution and bringing their enquiry processing up the rankings to 9 out of 1,031 Responders in Australia. MGN considered a range of factors and then made a strategic decision to transition to the Mipela Before You Dig automated response system, X-Info Assurance suite.

Being geospatial information system (GIS) agnostic, Mipela also bought to the table it’s experience with GE Smallworld. Having the experience and skills to be able to offer several integration options, Mipela were able to provide guidance to the client through the decision making process and provide a fit for purpose solution.

“Mipela have provided us a good technical solution for our BYDA automation and has helped us to minimise risk, enhance response time and optimise asset security for us as a critical infrastructure business,” said Prateek Kateelkar, Head of Engineering and Standards – Distribution at AGIG.

Written by Karen Thompson