As we lead up to Christmas (only 10 weeks away), reflection on our recent Kamapim sessions has been thought-provoking, with a diverse range of presentations, discussions, and insights that have highlighted the critical intersection of technology, regulation, and cultural responsibility in our sector.
Client Insights: Efficiency in Compliance with X-Info Connect SPEAR
We began the quarter with a client-led perspective, Gail from Jemena kindly shared her experience using X-Info Connect SPEAR. It was valuable to see how our clients are using the system in real time, ensuring that every referral is tracked, actioned, and completed with full compliance. Gail noted that the efficiency gains are significant, with X-Info Connect SPEAR saving around 25 minutes per application.
Strengthening Cyber Resilience: Lessons from the Global Threat Landscape
The quarter also brought important discussions on security. The Fortian Security Update examined the dynamics of the global cybercrime ecosystem, with the Qantas breach as the point of discussion. This incident highlighted both the sophistication of attackers and the vulnerabilities within large organisations. The update also introduced the concept of vishing (voice phishing), outlining practical strategies to mitigate against this increasingly prevalent threat.
Policy and Legislative Updates: Staying Informed in a Changing Environment
In July, Di Evans provided a comprehensive overview of the Annual Policy updates, including the latest changes in workplace legislation. With an ever-evolving regulatory environment Di keeps our team informed and educated.
Driving Operational Improvements: Change Management in Practice
Adam Herbert introduced the new Change Management software and process. With transparency, both for clients and for internal teams. This process provides consistency, transparency and minimal disruption for both clients and internal teams.
Written by Jacqueline Button