A Word From The Boss

Gratitude in Migration: Honouring Our Valued Clients for their Tremendous Support

Welcome to our Winter newsletter for 2023!

In this edition, we are delighted to share RREDD’s Stakeholder Management client success story, excited for the pending release of X-Info Connect\WebConnect Version 7, welcome two new Wantoks, herald recent team promotions, present another X-InFocus tech tip and update of our teams’ activities in connecting people with information.

I cannot believe that it is June already and our digital Transformation Stages continue with the Migration phase of our new Hosting Platform in AWS completed. This has been one of our most significant projects Mipela has undertaken and would like to take this opportunity to thank our Valued Clients for their tremendous support. We now move into the Modernisation phase to leverage the new capabilities for our X-Info Suite assurance solutions with our focus on enhanced security, improved reliability, and increased performance for the Clients we service. Please do not hesitate to reach out to our Client Success or Support Team at any time for further information.

It also gives me great pleasure to congratulate another long term client, ElectraNet, who have also recently completed their on-premise X-Info Suite modernisation project. Another amazing project in positioning their future securely in simplifying their day-to-day activities and technical assurance of their people, processes, and systems in these significant solutions that support their business.

I would like to recognise how excited we are to welcome Alek Hillier to the Mipela Leadership team as of 1 July in her new role as the Support Team Leader, which I know she is really looking forward too and will excel at – having worked closely with all our clients over the last seven years. Jaci Button transitions into her longer-term project management role as our Solutions Project Coordinator after her outstanding work and dedication as the Acting Client Experience Team Leader over the last eleven months. Jaci consistently went above and beyond to ensure our clients receive the best possible service, whilst ensuring that everyone is well-informed and prepared to tackle any challenges that come our way. Jaci should ease into this new role well. Alana O’Connor has been promoted to Solutions Architect, recognising her as our X-Info subject matter expert, internally sharing her knowledge in the day-to-day delivery of our solutions in the Services team, and externally assisting our Client Success team to accelerate the value we offer our new and existing clients due to her industry and process expertise.

It is also a pleasure to introduce our most recent Wantoks, Joel Casey (Solution Specialist) and Adrian Guina (Finance Coordinator).

It also gives me great pleasure to welcome our most recent new clients CS Energy, Qenos, McConnell Dowell BMD JV and Total Eren Australia H2 to the extended Mipela family.

From all the team at Mipela GeoSolutions, stay safe!

Hayden McDonald
Founder and Managing Director