A word from The Boss

“In a time of crises, every decision counts!”

Welcome to our 2021 Summer newsletter

In this edition, we share ERA Water’s client success story, introduce some new Wantoks who have joined the Mipela team recently, present another X-InFocus tech tips and update of our teams’ activities in connecting people with information.

To open I would like to introduce the following new team members in our Products team, Umair Hassan as Software Engineer and an old hand, Shane Brown as one of Senior Software Engineers, back for his second time at Mipela. It also gives me great pleasure to welcome our recent new clients that include BHP Mitsubishi Alliance, Captains Mountain Wind Farm, Eastern Region Alliance, Lend Lease Retirement Living, Service Stream and Valmec to the extended Mipela family.

Reflecting on 2021 has reinforced for me personally what we missed and what we could do without, but has helped to remind what we value is our time. Now more than ever, business decisions carry a lot of weight. The need to be able to be responsive, reliable, repeatable, in our day-to-day activities has never been greater. In order to make the most of your data and ensure you are taking actions that will benefit your business, you must evolve your decision making processes. For our teams internally at Mipela we have been focused on our “Kamapim” (to start, to reveal, to improve and to develop) continuous improvement project to eliminate the complexity and manual processes across our teams. Starting at the heart of our business with Support in this last quarter to become more efficient and proactive so we can add more value in delivering to our Clients. This has included alignment of Support processes with ITIL change control and incident management to align with Category A (Urgent Incidents, Faults and Issues), B (Fundamental Enhancements and Complex changes) and C (Standard Low risk changes, software updates and maintenance) support requests delivered by our Services (Solution\Support\Product) Teams has seen us half our support request cue by sharing the load.

To close I would like to acknowledge two very special teammates for their recent years of service milestone. Craig Williams our Products Team Architect and X-Info Suite guru recently celebrated nineteen years of service. Justin Fielke, who most of your will know having undertaken most roles in the business and looks after our Cloud platform that host the X-Info Suite, passed eighteen years of service. We take pride in your achievements and commitment as Wantoks to be emulated, thank you.

On behalf of the Mipela team thank you for your trust and support throughout 2021. I wish you ‘Compliments of the Season’, safe travels to wherever you might be with family and friends, best wishes for a rewarding and successful New Year which we look forward to with excitement and confidence, stay safe!

A word from the Boss
Using software to safely plant trees
Utilising Map Activities
Mipela’s process improvement Kamapin Project
COVID update
Tips and Tricks
Latest Release
Staff Updates
Newbie profile
Something GISsy
When it rains it pours
OLDER POSTS
A word from The Boss
Stakeholder management and a global wind energy company
What’s New? Product Update
ERA Water automates its asset protection with X-Info DBYD suite
Did you know?
Support Tips and Tricks
Product Focus
Something GISsy – 90% of users just want a map
A word from the Boss
ARTC implements X-Info DBYD suite as their automated response system
Beware the Spreadsheet
If you are breaking ground out in the field – we have you covered!
Product Update – X-Info Connect v6.2 release
Tips and Tricks – More about X-Info WebConnect Activities
Something GISSY – Geospatial vector file extensions
A word from the boss
When community focus is key to the success of your project
How Gladstone Area Water Board saves time processing permits using X-Info DBYD suite
What’s new? Product update
Tips and Tricks – X-Info WebConnect
Update on DBYD service
Mipela delivers more efficiencies to APA Group
Helping protect Queensland assets is at the tip of your fingers
Responsive engagement, requires intuitive interactions
Managing Cultural Heritage across Barada Barna land
“The Power of Communication” – see your world from a new perspective
Ever wondered how TransLink manage their Bus Stops?
Managing contaminated land compliance
APGA moves Pipeline Engineers Competency System (PECS) to a a new platform
“Doing the right thing”
Systematising pipeline risk management
The APGA Knowledgebase has moved to a new platform
These are challenging times
Experience really counts when it comes to stakeholder management
City of Greater Dandenong implements DBYD automated response system
Some days are great, some days are good, some days are bad
Stakeholder management – the answer is blowing in the wind
Going ons at Mipela
Flavour of the month – renewable energy projects
3 proven ways to empower technology
Automation in Remote Regions Delivers Multiple Benefits to Council
Powering through South Australia
Bringing  together data, systems and people
There’s no watering down the importance of DBYD responses at Allwater
Tanami Gas Pipeline data integrity and materials traceability
Incident management and risk analysis of Australasia’s pipelines
Greater Shepparton City Council moves to X-Info DBYD suite
What is X-Info SMS suite?
Putting your pipeline Safety Management Study information in one place
Making Lodging DBYDs Easier
Drawing in the Power of Collaboration
Desktop GIS Analysis for Preliminary Route Selection
X-Info DBYD suite Perfect Fit for ATOM
First Gas Land Management
Managing Your Information
Managing Your Information – from beginning to end
The importance of data across the life of your assets
Mipela assist Luminous Energy in planning solar farms in Queensland
Tasmanian Irrigation
The Value of X-Info Plans Management – Zinfra
Together, we grow
X-Info Plans Management
Real time data capture and reporting in remote field environment made possible with X-Info Aware
X-Info SMS suite – Safety Management Study
Property Information Service made easy
Your competitive advantage in field service management
Remote field task management and data capture providing results for real time consumption for Veolia
TGP optimises their field workforce with mobile data capture app
More than just maps… How do we add value to your GIS?
Working together as a team towards greater success
Automated back end processes provides Gladstone Area Water Board with improved responsiveness for issuing of permits
Four steps for effective business process improvement
Field Data Conversation Efficiency
Treasure your data?
New, bold, brilliant – X-Info Aware
SEA Gas improves efficiency of land management
Reach your business potential with X-Info Aware
True blue through and through
Perfect match: X-Info Connect and Maintenance Connection